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Warrantied for life

Each Trek carries a simple promise: We’ll take care of you and do what’s right. A lot has changed since the first frame came off the line, but not the pride we take in our work. Which is why we build products to last a lifetime. Because not having an issue is the best customer service we could ever offer.

Support

Taking care of our customers is one of Trek's founding principles, and our Waterloo, Wisconsin-based service team is the embodiment of that commitment. If you ever are in need of help with your Trek or Bontrager product—online chat, phone, or email—we are here to help.