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How to buy a Trek bike online

Online bike-buying made simple

The first thing you need to know is that it’s easy to buy your perfect bike online. We have the tools, guides, and support staff ready to help. If at any point in your search you feel like you need to talk to a real person, you can always call, email, online chat, or DM us to get answers to your questions.

After you find your bike and decide how you want to receive it, we ship the it to the local Trek retailer you choose, where it will be professionally assembled for you. From there, your retailer will call you to arrange the delivery method you chose—pick-up at the shop, curbside delivery, or home delivery.

When you buy a Trek bike online, you’re also supporting locally owned business, because the Trek retailer you choose gets credit for the bike you bought online.

Step 1: Choose your bike

The Trek Bike Finder

This online tool guides you through a series of experience-based questions to determine the kind of riding you want to do to narrow your search and find a bike that fits your style and budget.

Buyers guides

If you have a good sense of the style of bike you want and need help narrowing options within your category, check out these buyer’s guides. They’re filled with simple, helpful tips and model comparisons that’ll help you decide.

Expert advice from Trek

Online resources are great, but there’s nothing like a real person. You can connect with your local Trek retailer directly, call and chat online with us at Trek Headquarters, Monday - Friday 8 am - 6 pm CT and Saturday - Sunday 9 am - 6 pm CT, or email us. We’re here for you.

Step 2: Choose your size

Bikes come in a range of sizes. The best fit for you depends primarily on your height and inseam. That's true whatever your gender, as gender matters far less in finding the bike that's best for you than other factors.

Every rider deserves a bike that fits and feels great, no matter their body type, style of riding, or level of experience. That's why we make great bikes for everybody and every body.

Each bike model page has a sizing chart with frame size recommendations, or you can also use the Size Finder below.

The Trek Size Finder

This online tool helps determine the bike size that’s best for you. You’ll need a measuring device for your height and inseam.

If you find you’re between sizes, we recommend contacting your retailer or calling us at 800-585-8735 (M–F) for a quick consult.

Looking to size a kids' bike?

When a kid is on a bike that fits well, they’ll be more confident, happier, and more controlled. Check out the kids’ bike guide to find the best size for your little ripper.

Step 3: Choose your accessories

A few key accessories can make all the difference between good bike rides and great bike rides. When your bike is ready for pick-up or delivery, your retailer will contact you to review your accessory needs. Lights, pedals, helmets, water bottles, kickstands, and more can be added at this time and installed on your bike or included with your order. Trek retailers carry a lot of accessories found on trekbikes.com, but if you know what you are looking for, we can always ship accessories to your home or bike shop.

A note about pedals: Many bikes include pedals, but some do not. If your bike is pictured without pedals, they are not included with the bike.

Looking for the essentials? Here are our picks.

Step 4: Choose your delivery method

Trek retailers offer a variety of delivery methods, including in-store pickup, curbside delivery at the shop, and home delivery. During the online checkout process, you will be asked how you would like to receive your bike.

In-store pickup/Curbside delivery

If you prefer picking up your bike at the shop, your retailer will call you after assembling your bike to arrange a time to come to the shop. You can come into the store or call ahead to have a staff member bring it to your car.

Home delivery

After assembling your bike, your retailer will contact you to arrange a time that works for your schedule and deliver your new bike in the manner you prefer—at your door, front porch, back porch, garage, or wherever you’re most comfortable.

Step 5: Register your bike

Registration is a quick and easy way to protect your new-bike investment. It provides a record of your serial number in case your bike is ever lost or stolen and will help us get in touch with you with important product information.

Enough steps!

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