How to get home delivery

Prefer to shop at home from your couch? For $50, participating Trek retailers offer home delivery on bikes that are ordered from

When you order a bike online, we'll show you a list of Trek retail locations that offer in-store pickup and home delivery within a radius that includes your home address.

How it works

1. Shop and find your new bike

2. During checkout, choose a local Trek retailer offering home delivery to your address. (If you don’t see “Home delivery available,” your local retailer may offer in-store pickup. Call 800-585-8735 and we’ll help.)

3. Your new bike will ship to your local retailer. They’ll assemble it and contact you to arrange home delivery.

Need help choosing a bike?

Trek’s Concierge Team is standing by to answer your questions on sizing, help you compare models, and offer expert advice on buying your perfect bike online.

How to contact us

Call Trek Customer Care

Get product and warranty guidance from Trek Headquarters in Waterloo, Wisconsin.
Monday through Friday 10am – 6pm (CST), closed on weekends.


Chat online with a Trek expert

Get your questions answered in a live chat with Trek Customer Care.
Monday through Friday 8am – 6:30pm (CST), closed on weekends.

Buy with confidence. We've got you covered.

Free professional assembly

Your new bike, expertly tuned.

Satisfaction guaranteed

30 day return policy for all Trek and Bontrager online purchases.

We’re here to help!

Call us Monday through Friday at 800-585-8735.

Contact us

Can’t find a retailer offering delivery?

If your home address falls outside the delivery radius of a local Trek retailer, call the Trek Concierge Team at 800-585-8735. We’ll do everything we can to make it work.