Our customer promise
Love it or we’ll take it back
If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.
Low Price Guarantee
We’ll match any price for products we carry in-store or on trekbikes.com.
24-hour service on all makes and models
Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.
Your new favorite bike shop
From first-time riders of every age to the seriously addicted, we’re here to help!
“They are patient, helpful, and knowledgeable when it comes to helping you select your new bicycle.”
“Extremely helpful and professional with all bike questions and repairs!”
“No matter what your experience level is, they can help you. Great recommendations and great service.”
“The people are what make this a great place to go to. They do an excellent job of customer care! Keep up the great work!”