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Our customer promise

Love it or we’ll take it back

If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.

Low Price Guarantee

We’ll match any price for products we carry in-store or on trekbikes.com.

24-hour service on all makes and models

Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.

The easiest place to shop

Everyone is welcome, and we’re here to help!

Customer experiences

"Top notch service at Trek Bicycle Pottstown. Even if you don’t own a Trek they are overly accommodating and helpful servicing bikes. I’ve gone there twice with the kids’ budget bikes and have always walked away having had a positive experience. When the kids move up to their “real” bikes we will surely be giving our business to TBP. Great job guys!"
- Billy

“Great local shop! They go above and beyond to provide great customer service! It’s nice to walk into a shop and all of the folks that work there know your name. That’s what you want relationship wise with the bike shop.”
- George

“I went to the Ardmore Trek Store about a month ago to buy a spare tube for my bike and Anthony offered to show me how to change a flat. He spent about an hour with me showing me how to change a tire and then having me do it myself. Great store and fantastic customer service!!”
- Bettina

“Great place for great bikes. Had a really good experience. From the minute I walked in, to the minute I walked out. Jason was extremely helpful in helping me choose the right bike. Was not pushy or sales-y. Extremely knowledgeable and helpful. And even helped me find some nice bike trails. Great experience and great people that work there. Thank you!!"
- Emad

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