Our customer promise

Love it or we’ll take it back

If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.

Low Price Guarantee

We’ll match any price for products we carry in-store or on trekbikes.com.

24-hour service on all makes and models

Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.

Your new favorite bike shop

From first-time riders of every age to the seriously addicted, we’re here to help!

Customer experiences

“Very nice bike shop. Has everything from bikes with training wheels to high-end speed bikes. Quick and fast service.”
- Benjamin S.

“Great local bike store. The employees are friendly and knowledgeable, good selection of products, and great service.”
- Steven L.

“Took my 10-year-old Trek Lexa in for a tune-up. The service folks were friendly and, after taking a look, gave their recommendations for service. They did great work, and I'm very happy with it. I also talked with Kelsey about new bikes. She was knowledgeable and happy to answer my questions. When I'm ready to upgrade, I'll be back for a Domane!”
- Melissa N.

“Jack truly did an amazing job. He did some repairs for me, and he and his staff went above and beyond. Going to return one day when I'm ready to buy my beach cruiser.”
- Greg C.