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Be a Trek Service Manager

What you’ll do:

• Serve as the operations lead for your store’s service center, engaging with customers to diagnose issues and recommend bicycle parts
• Be accountable for all decisions relating to workflow, staffing mechanics, and KPI’s
• Active professional development–attend multiple Trek Certified Service (TCS) classes in Waterloo, Wisconsin
• Develop service employees by organizing, implementing, and validating mechanic training through Trek Certified Service (TCS)
• Manage and control service costs by reviewing daily, weekly, and monthly service reports and addressing all variances

What you’ll get:

Competitive pay while collaborating with awesome co-workers in a fun, challenging work environment. You’ll also gain access to amazing employee discounts on bikes and gear, plus education opportunities like Trek Certified Service bike mechanic training. Experience the satisfaction that comes from being trusted to help customers pick out bikes and gear they’ll love and keep all of it running flawlessly!

Come ride with us!

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Sound like your kind of gig? Fill this out to apply.