Listen
We want to know about your concerns, learn about your riding habits, and understand your goals. That way, we can provide exactly what you need to get the most out of your bike.
Bike repair and service made simple
We offer 24-hour service turnaround on bikes of any brand* — no appointment needed. Stop by one of our bike service centers today, and our expert in-store technicians will have your ride rolling like new in no time at all.
*Excludes certain e-bike models. Call or visit your local retailer for more information.
Here’s how we’ll do it:
Inspect
One of our service advisors will put your bike in the stand and run it through our professional inspection process. They’ll describe what they’re noticing and address any concerns.
Recommend
From there, we'll discuss how we can get your bike back up to speed with a service package, on-the-spot adjustments, or replacement parts. We’ll also create an itemized receipt to make sure you’re comfortable with repair costs before we get to work.
Get to fixin’
Leave your bike with us, and we’ll handle the rest within 24 hours! You'll receive an email and/or text when your repairs have been completed, and we'll be sure to give you a call if anything pops up along the way. Plus, if our turnaround time exceeds 24 hours, we'll set you up with a complimentary demo bike.
Service reviews from riders like you
Great service. Got a tune up recently which included a full breakdown of the bike for washing, reassembly, and a few new parts. I shopped around before getting this done, and Trek was the most reasonably priced. While other shops were estimating weeks to complete service, Trek estimated max three days. They had it done in less than 24 hours, with the bike looking and feeling like new.
–Zacariah O.
I have bike shops closer to me, but it's worth the 40-minute drive for the service I receive. Repairs are done right, the employees are honest, and the prices are affordable. Most recently, I had my bike in for a shot wheel, and Chris turned the entire bike around in about 36 hours. Wheel was replaced, and they even threw in complimentary checks/adjustments on my brakes, headset, chain, etc. I'm so thankful I came to Trek! Bike is good as new!
– Alec M.
I've received amazing service both times that I've visited. It didn't even matter that the part I was searching for retailed for only $2.50. The front desk and service staff treated me the same as if I was purchasing a $10,000 bike. I'll always go there for parts, service, and inspiration because the team is really top notch.
– G.Z.
Our service packages save you money
After all the miles you’ve been putting in, your bike deserves some love. Regular bicycle maintenance is key to keeping your ride in tip-top shape and avoiding costly issues in the future. When you buy one of our service packages, our mechanics will provide the same services that keep our Tour de France riders flying up and down the Pyrenees: wash, lube, adjust, align, inspect, and more.
Not sure which service package is right for you? Bring your ride to one of our bike service centers and our friendly staff will be happy to help.
Level One:
The scrub down
Recommended every 25+ hours of riding
-Align and adjust brakes
-Tune and adjust shifting
-Torque all fasteners
Level Two:
The deep clean
Recommended every 50+ hours of riding
-Includes all Level One services
-Deep clean drivetrain
-Lateral and vertical wheel true
-Inspect bottom bracket
-Clean and polish bike
Level Three:
The strip down
Recommended every 100+ hours of riding
-Includes all Level One and Level Two services
-Disassemble and deep clean all parts
-New cables, housing, and bearing systems*
-Advanced wheel true
-Replace front and rear suspension wipers, seals, and oil**
*Cost of replacement parts not included in package price.
**Pricing may vary for bikes with suspension. Stop in for an estimate.
Traveling somewhere?
We can box your bike up and help send it where you need it to go.
Smooth and fast suspension service
Never miss a ride with our quick and easy mountain bike suspension services. Simply drop off your ride for a little trail-taming TLC, and we'll do our best to get it back to you within 14 days.
The best part? While your suspension is getting a refresh, we'll get you set up with a complimentary two-day demo bike so you don't miss a beat on the trails.
Ready to get your bike rolling like new? Find a retailer near you today.
Suspension service packages
Shock full service
Full shock service with damper rebuild
$ 175
Recommended every 200+ hours of riding
-Detailed shock inspection
-Full damper rebuild
-Fresh air seals (if applicable)
* Replacement parts not included
Fork full service
Full fork service with damper rebuild
$ 200
Recommended every 200+ hours of riding
-Thorough fork inspection
-Full damper rebuild
-Fresh dust wipers and foam rings
-Air spring assembly rebuild (F-Series and FLOAT models)
* Replacement parts not included
Dropper post service
$ 100
Recommended every 200+ hours of riding
-Overhaul of seat post internals
-Seal replacement
-Re-bleed of damper with fresh damper oil
* Replacement parts not included
Routine suspension maintenance
In addition to our full services, we also offer routine suspension maintenance packages. Preventative upkeep like this can help you avoid more costly rebuilds in the future.
Shock air sleeve service
Recommended every 50+ hours of riding
-Wiper and foam ring replacement
-Quick oil change
-Stanchion inspection
*Replacement parts not included
Call your local retailer for pricing.
Fork air sleeve service
Recommended every 50+ hours of riding
-Lower leg service
-Wiper and foam ring replacement
-Quick oil change
-Stanchion inspection
*Replacement parts not included
Call your local retailer for pricing.
Dropper post quick service
Recommended every 50+ hours of riding
-Wiper replacement
-Bushing inspection
Call your local retailer for pricing.