We're here for you
Welcome to Trek
Trek Bicycle Research is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to meet like minded cyclists and learn new skills. If you’re looking to explore the area, we have something for all kinds of riders, from full suspension mountain bikes for your next off-road adventure to hybrid bikes for your daily commute, kids’ bikes that inspire a love for the sport, and everything in-between.
Our team is dedicated to getting more people on bikes, which is why we host a variety of in-store clinics and events like group rides, fix-a-flat classes, and more. We also partner with local organizations like Bike Austin, People for Bikes, NICA, and the Austin Bicycle Advisory Committee to help make Texas a better place to ride. Plus, we offer precision fit services and home bike delivery to keep you spinning safely and comfortably. Whether you’re new to the sport or a long-time lover of the two-wheeled life, we welcome you to stop in, meet our team, and see what we have to offer. We can’t wait to ride with you!
- — the Trek Research team
Ask us about
Bike repair and service made simple
Regular bicycle maintenance is key to keeping your trusty steed running smoothly ride after ride. That's why we offer 24-hour service turnaround on bikes of any brand* — no appointment needed. Stop by today and our expert in-store technicians will have your ride rolling like new in no time at all.
*Excludes certain e-bike models. Call or visit your local retailer for more information.
Here’s how we’ll do it:
We want to know about your concerns, learn about your riding habits, and understand your goals. That way, we can provide exactly what you need to get the most out of your bike.
One of our service advisors will put your bike in the stand and run it through our professional inspection process. They’ll describe what they’re noticing and address any concerns.
From there, we'll discuss how we can get your bike back up to speed with a service package, on-the-spot adjustments, or replacement parts. We’ll also create an itemized receipt to make sure you’re comfortable with repair costs before we get to work.
Get to fixin’
Leave your bike with us, and we'll do the rest! You'll receive an email and/or text when your repairs have been completed, and we'll be sure to give you a call if anything pops up along the way. Plus, if our turnaround time exceeds 24 hours, we'll set you up with a complimentary demo bike.
Our service packages
Want to learn more about what a bike tune-up includes? Explore our different service packages below.
The scrub down
-Align and adjust brakes
-Tune and adjust shifting
-Torque all fasteners
The deep clean
-Includes all Level One services
-Deep clean drivetrain
-Lateral and vertical wheel true
-Inspect bottom bracket
-Clean and polish bike
The strip down
-Includes all Level One and Level Two services
-Disassemble and deep-clean all parts
-New cables, housing, and bearing systems*
-Advanced wheel true
-Replace front and rear suspension wipers, seals, and oil**
*Cost of replacement parts not included in package price.
**Pricing may vary for bikes with suspension. Stop in for an estimate.