Love it or we’ll take it back
If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.
Low Price Guarantee
We’ll match any price for products we carry in-store or on trekbikes.com.
24-hour service for all makes and models
Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.
The easiest place to shop
Everyone is welcome, and we’re here to help!
Our Store Bio
Trek Bicycle Johnson City is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and the best local advice on riding in east Tennessee, including the Pisgah National Forest and seven IMBA trail systems surrounding Johnson City. Conveniently located in the heart of downtown, the store opened in 2015 and is proud to have contributed to the revitalization of our great city and the growth of our incredible cycling community. We’re passionate about helping people enjoy the outdoors, and our family-friendly group rides like the Taco Trek and Bikin’ and Eggs draw hundreds of riders of all skill levels to what has become the basecamp town for outdoor recreation. We’re equally passionate about advocacy, and we’re proud to have supported the creation of the Tweetsie Trail and Tannery Mountain Bike Park, among others. Follow us on Facebook to learn about our weekly rides and in-store clinics, and stop by the shop to meet our friendly staff!
Service packages
Regular maintenance is the key to keeping your bike running smoothly ride after ride. Explore the service packages below and stop in or call today to schedule your next tune-up!
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build
Level 1 Service Package
$69.99
Recommended every 50-hours
Everything torqued, aligned, and adjusted.
After a bike wash, we’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications
• Align and adjust brakes
• Align and adjust shifting
• Adjust headset
• Inspect bottom bracket
• Bike wash
Replacement parts not included in service package price.
Everything torqued, aligned, and adjusted.
After a bike wash, we’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications
• Align and adjust brakes
• Align and adjust shifting
• Adjust headset
• Inspect bottom bracket
• Bike wash
Replacement parts not included in service package price.
build
Level 2 Service Package
$139.99
Recommended every 50-hours
Everything cleaned, tensioned, aligned, and adjusted.
After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.
Level 2 includes everything from the Level 1 plus:
• Remove and deep clean all drivetrain components
• Lateral and vertical wheel true
Additional 50-hour Suspension Service Recommended for Mountain:
• Fork seal and rear air can service
Replacement parts not included in service package price.
Everything cleaned, tensioned, aligned, and adjusted.
After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.
Level 2 includes everything from the Level 1 plus:
• Remove and deep clean all drivetrain components
• Lateral and vertical wheel true
Additional 50-hour Suspension Service Recommended for Mountain:
• Fork seal and rear air can service
Replacement parts not included in service package price.
build
Level 3 Service Package
$299.99
Recommended every 100-hours
The entire bike stripped, cleaned, lubed, and tuned to perfection.
Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put serious miles in all-conditions, this one’s for you.
Level 3 is everything included in Level 2 plus:
• Disassemble entire bike and deep clean all parts
• Overhaul and replace all bearing systems
• Flush and replace hydraulic brakes
• Replace and re-route all cables and housing
• Overhaul front and rear mountain bike suspension and dropper post
Replacement parts not included in service package price.
The entire bike stripped, cleaned, lubed, and tuned to perfection.
Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put serious miles in all-conditions, this one’s for you.
Level 3 is everything included in Level 2 plus:
• Disassemble entire bike and deep clean all parts
• Overhaul and replace all bearing systems
• Flush and replace hydraulic brakes
• Replace and re-route all cables and housing
• Overhaul front and rear mountain bike suspension and dropper post
Replacement parts not included in service package price.
Ask Us About…
Bike finder
Need help choosing the right bike? We can help. Explore the options with our handy bike finder, and stop by the store to see them first-hand!
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Rental bikes
We offer a full range of rental bikes, including hybrid, mountain, and electric models. Give us a call for details!
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Where to ride
Planning a ride? Check out this overview of the best roads, pathways, and mountain bike trails in Johnson City and the surrounding area!
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Get in-store credit for your old bike!
Bring us your old bike and you'll immediately get Bicycle Blue Book value as in-store credit toward the purchase of a new ride.
Learn moreFeatured in store
Project One customization
Ready to build your dream bike? Customize everything from paint to parts at Project One retailers.
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Trek Card financing available
Apply for the Trek Card online or in-store and increase your purchasing power at participating retailers.
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Trek Precision Fit
Improve on-bike comfort and performance with a professional fit from the world’s best trained technicians.
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MTB demo center
Need a new mountain bike? Demo a variety of models and consult the experts before you buy.
Electric bikes available
Staffed with e-bike specialists and plenty of models to test-ride, these retailers are your destination for pedal-assist electric bikes.
Learn more
Trek partner retailer
Partner retailers are experts in all things Trek. Stop in for the latest products, friendly staff, and speedy service.
Premium bike specialist
Premium bike specialists are experts in our high-end models. Stop in to explore Trek’s best bikes.