Love it or we’ll take it back
If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.
Low Price Guarantee
We’ll match any price for products we carry in-store or on trekbikes.com.
24-hour service for all makes and models
Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.
The easiest place to shop
Everyone is welcome, and we’re here to help!
Our Store Bio
Trek Bicycle Chapel Hill is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and the perfect place to gear up for your next cycling adventure. We’re lucky to be located near some awesome places to ride, including the greenway network, and the mountain bike trails in the Brumley Nature Preserve and Carolina North Forest. We believe the world is better with bikes, which is why we’re committed to promoting cycling in the community by hosting demo events, supporting local NICA teams, and advocating for better cycling infrastructure in the area. However you like to ride, and whatever your experience, we welcome you to stop in, say hi, and meet our team. We can’t wait to ride with you!
Service packages
Regular maintenance is the key to keeping your bike running smoothly ride after ride. Explore the service packages below and stop in or call today to schedule your next tune-up!
phone
build
Level 1 Service Package
$89.99
Recommended every 50-hours
Everything torqued, aligned, and adjusted.
After a bike wash, we’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications
• Align and adjust brakes
• Align and adjust shifting
• Adjust headset
• Inspect bottom bracket
• Bike wash
Replacement parts not included in service package price.
Everything torqued, aligned, and adjusted.
After a bike wash, we’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications
• Align and adjust brakes
• Align and adjust shifting
• Adjust headset
• Inspect bottom bracket
• Bike wash
Replacement parts not included in service package price.
build
Level 2 Service Package
$174.99
Recommended every 50-hours
Everything cleaned, tensioned, aligned, and adjusted.
After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.
Level 2 includes everything from the Level 1 plus:
• Remove and deep clean all drivetrain components
• Lateral and vertical wheel true
Additional 50-hour Suspension Service Recommended for Mountain:
• Fork seal and rear air can service
Replacement parts not included in service package price.
Everything cleaned, tensioned, aligned, and adjusted.
After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.
Level 2 includes everything from the Level 1 plus:
• Remove and deep clean all drivetrain components
• Lateral and vertical wheel true
Additional 50-hour Suspension Service Recommended for Mountain:
• Fork seal and rear air can service
Replacement parts not included in service package price.
build
Level 3 Service Package
Starting at $379.99
Recommended every 100-hours
The entire bike stripped, cleaned, lubed, and tuned to perfection.
Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put serious miles in all-conditions, this one’s for you.
Level 3 is everything included in Level 2 plus:
• Disassemble entire bike and deep clean all parts
• Overhaul and replace all bearing systems
• Flush and replace hydraulic brakes
• Replace and re-route all cables and housing
• Overhaul front and rear mountain bike suspension and dropper post
Replacement parts not included in service package price.
The entire bike stripped, cleaned, lubed, and tuned to perfection.
Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put serious miles in all-conditions, this one’s for you.
Level 3 is everything included in Level 2 plus:
• Disassemble entire bike and deep clean all parts
• Overhaul and replace all bearing systems
• Flush and replace hydraulic brakes
• Replace and re-route all cables and housing
• Overhaul front and rear mountain bike suspension and dropper post
Replacement parts not included in service package price.
Ask Us About…
Kid's Bike Trade Up
Don't worry about growth spurts. With our Kids' Bike Trade-Up Program, you'll save money and be sure your little one is always on a bike that fits.
Learn more
Get in-store credit for your old bike!
Bring us your old bike and you'll immediately get Bicycle Blue Book value as in-store credit toward the purchase of a new ride.
Learn more
e-bikes 101
We’re excited to get people riding e-bikes, and we know there are lots of questions about them. Check out the link below or stop in to talk with our experts to learn more about what electric bikes are all about!
Learn moreFeatured in store
Project One customization
Ready to build your dream bike? Customize everything from paint to parts at Project One retailers.
Learn more
Trek Card financing available
Apply for the Trek Card online or in-store and increase your purchasing power at participating retailers.
Learn more
Trek Precision Fit
Improve on-bike comfort and performance with a professional fit from the world’s best trained technicians.
Learn more
Electric bikes available
Staffed with e-bike specialists and plenty of models to test-ride, these retailers are your destination for pedal-assist electric bikes.
Learn more