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Trek Bicycle Berlin-Mitte | Trek Bicycle Berlin-Mitte

Services we offer

Mit Bike-Leasing zum Traumbike

Mit einem Dienstrad verhilft dir dein Arbeitgeber zu deinem Wunschrad. Wie das funktioniert, welche Vorteile es bietet und worauf man achten sollte – das erklären wir dir in unserem Ratgeber.

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Tiefpreisgarantie

Die in unseren Läden und auf www.trekbikes.com erhältlichen Produkte gibt es nirgendwo günstiger. Falls doch, ziehen wir mit dem betreffenden Angebot gleich.

Visit us

  • Store address
  • Gebäude D, Potsdamer Str. 4 / Kemperplatz 1
  • Berlin, Berlin, 10785  Germany
Store hours
Opening soon.
Sunday Closed
Monday Closed
Tuesday 11:00 AM-7:00 PM
Wednesday 11:00 AM-7:00 PM
Thursday 11:00 AM-7:00 PM
Friday
11:00 AM-7:00 PM
Saturday 10:00 AM-4:00 PM
  • 03072621409
  • Get directions

We Rent Bikes!

Ready for your next adventure on two wheels? Rent a bike from us in store now. For reservations or further information, please contact us by phone or email.

We are Diamant experts 

Diamant is our premium brand for city and trekking® bikes. Germany’s oldest bike brand sells clever bikes for more comfort and freedom when you ride. Get the best Diamant advice from our trained experts in-store. 

Explore Diamant


Google reviews

We're here for you

Trek Bicycle Berlin-Mitte ist dein Bikeshop für die neuesten Produkte von Trek, Bontrager, Diamant, Electra und Rapha. Wir beiten Service und Einstellarbeiten an Bikes von jeder Marke sowie Tipps und Tricks für alles rund ums Rad. Unsere Mission: Wir bauen ausschliesslich Produkte, die wir lieben, bieten einen einzigartigen Kundenservice und wollen die Welt verändern, indem wir mehr Menschen aufs Fahrrad bringen. Alle Radfahrer:innen sind bei uns willkommen! Ihr wollt mehr über uns erfahren und immer über unsere neusten Veranstaltungen und Ausfahrten Bescheid wissen, dann folgt uns einfach auf Facebook oder schreibt uns eine Mail an [email protected]. Wir freuen uns auf euren Besuch.

  • — Trek Bicycle Berlin

Bike repair and service made simple

Regular bicycle maintenance is key to keeping your trusty steed running smoothly ride after ride. That's why we offer 24-hour service turnaround on bikes of any brand* — no appointment needed. Stop by today and our expert in-store technicians will have your ride rolling like new in no time at all.

*Excludes certain e-bike models. Call or visit your local retailer for more information.


Here’s how we’ll do it:

Listen

We want to know about your concerns, learn about your riding habits, and understand your goals. That way, we can provide exactly what you need to get the most out of your bike.

Inspect

One of our service advisors will put your bike in the stand and run it through our professional inspection process. They’ll describe what they’re noticing and address any concerns.

Recommend

From there, we'll discuss how we can get your bike back up to speed with a service package, on-the-spot adjustments, or replacement parts. We’ll also create an itemized receipt to make sure you’re comfortable with repair costs before we get to work.

Get to fixin’

Leave your bike with us, and we'll do the rest! You'll receive an email and/or text when your repairs have been completed, and we'll be sure to give you a call if anything pops up along the way. Plus, if our turnaround time exceeds 24 hours, we'll set you up with a complimentary demo bike.

Our service packages

Want to learn more about what a bike tune-up includes? Explore our different service packages below.

build Level One:
The scrub down
Recommended every 25+ hours of riding
-Align and adjust brakes
-Tune and adjust shifting
-Torque all fasteners
build Level Two:
The deep clean
Recommended every 50+ hours of riding
-Includes all Level One services
-Deep clean drivetrain
-Lateral and vertical wheel true
-Inspect bottom bracket
-Clean and polish bike
build Level Three:
The strip down
Recommended every 100+ hours of riding
-Includes all Level One and Level Two services
-Disassemble and deep-clean all parts
-New cables, housing, and bearing systems*
-Advanced wheel true
-Replace front and rear suspension wipers, seals, and oil**

*Cost of replacement parts not included in package price.

**Pricing may vary for bikes with suspension. Stop in for an estimate.
build Additional e-bike services
Our service packages are electric bike compatible! You can have the same work done on your e-bike as any non-electric bike. However, we do offer a few additional add-on services for Trek e-bikes that cater specifically to their e-systems.*

Add-on e-bike service

– Software update
– Removal and installation of a new battery or motor

Not sure what your e-bike needs? Give your local retailer a call or visit to learn more about their e-bike service offerings.

*Excludes certain e-bike models. Call or visit your local retailer for more information.