Bigger than a bike shop
Trek began in 1976 with the goal of introducing more people to the joys of cycling — and there’s no better place to welcome new riders to the sport than your friendly neighborhood bike shop. We believe bike shops are the best way to bolster local cycling communities, create happier, healthier people, and protect the world we live and ride on. Sound like your kinda gig? Apply for your dream bike shop job today!
Looking to change the world? Good, us too.
As a Trek retail employee, you’ll have the chance to make a real impact on your community through fun and friendly shop rides, community partnerships with local cycling teams, and in-store clinics and events that welcome more riders to a healthy hobby that can last a lifetime.
In the summer of 2020, Trek store manager Tati Koufopantaeli was looking for ways to get more involved with the youth in her community. With Trek’s support, she partnered with a non-profit called Life Camp to help get kids from underserved communities involved in cycling. Over eight weeks, the program gives students mentorship and training to enter the workforce—and all students who complete the program are guaranteed a position with Trek.
Bikes change lives. If you’ve ever doubted that fact, you haven’t met Jason Hall, Store Manager of Trek Bicycle Detroit and co-founder of the Motor City’s largest group ride. His story is about power, triumph, and the enormous impact bikes can have on the way someone sees the world.
Certified Great Place to Work
We think working at Trek is pretty awesome. But don’t take our word for it! Trek made Fortune Magazine’s list of Top 100 Best Companies to Work For® in 2023 and Best Workplaces in Retail™ in 2020, 2021, and 2022 — and according to our annual Great Place to Work survey, 90% of employees at Trek say it’s a great place to work compared to 59% of employees at a typical US-based company.
Retail roll call
Hiring the right people is about more than just technical fit — we want people on our team who show up every day with empathy, kindness, and care. Sound like you? Whether you’re new to cycling or a longtime lover of the two-wheeled life, there’s a position at Trek to fit your personal and professional goals.
As a Sales Associate, you’ll be on the front lines building meaningful relationships with riders in your community.
Prefer to lend a grease-covered hand? As an Assembler, Service Tech, or Production Tech, you’ll get to spend your days making bikes feel brand-new.
Lead a team of awesome bike-minded people with a role as a Sales Manager, Service Manager, Assistant Store Manager, Store Manager, or District Manager.
“Trek is the best company I have ever worked for. The support we receive on the retail level is unparalleled. The benefits are excellent... health insurance, 401K, ESOP, and the employee discount are all awesome. I have been in the bicycle business a long time and our benefits at Trek are unmatched.”
"Trek has shown me that the sky truly is the limit. From my beginning as Service Advisor to my current position as Service Manager, this company has propelled me into a career, industry, and sport I have grown passionate about and allowed me to tap into my full potential.”
“As a store manager, I've been given the autonomy to do what's best for my team and the community our store supports. I have all the confidence that Trek will take care of me and give me opportunities to reach new heights in my career.”
Beyond the store shelves: growth and opportunity
We want our employees to feel supported and fulfilled in their roles, which is why we offer continuous improvement opportunities and clear-cut career paths for everyone at Trek. Read on to hear from shop employees who worked their way from a job at their local bike shop to a position at Trek’s global headquarters in Waterloo, WI.
“Starting as a Sales Associate, I was fortunate to work with some of the best teams in the business. Through their mentorship and encouragement, I was able to progress to roles such as Store Manager and RTC Trainer. It was an honor to work with such dedicated and motivated individuals, and together we achieved great things. Becoming a District Manager was a humbling experience, and I'm thankful for the hard work and support of those around me that made it possible.”
“Trek’s leaders show genuine compassion for our team members, both personally and professionally. When I missed three weeks of work because of an unexpected medical issue, I received a call from the North American Director of Retail to check if I was okay and encourage me to take as much time as I needed before returning to work. The culture attracts amazing individuals from varied backgrounds who I feel lucky to work with.”
“Trek is a place where you can truly build a career and make a difference. I joined Trek in 2018 when they acquired the store I was working with. The opportunities for growth and development have been amazing, from attending the first-ever Store Manager Orientation in Waterloo to becoming the Retail Training Manager in 2021. I currently lead a team of professionals who create global training content for retailers and direct-owned stores, and we're passionate about turning part-time jobs into industry careers. I'm proud to be a part of this team and excited to see what the future holds.”
In June 2020, we published our commitment to equity and detailed the steps we’d take to fight systemic racism in the cycling industry and beyond.
Trek’s not-so-basic benefits
Sure — offering a 401k isn’t revolutionary. But creating a great environment for our employees has long been a company value at Trek. We’re always looking for ways to improve our employees’ home and work lives, and we expand what’s available to them every year.
Our Educational Assistance Program covers up to 75% of the cost of approved college or business-related courses for full-time Trek employees. If you want to take classes, attend seminars, or work toward an advanced degree, we’ll do whatever it takes to make that an easy and accessible choice.
We want to help you build a secure financial future. That’s why we match up to 6% of all 401k contributions, and we provide financial planning to help you and your family live more comfortably.
You were waiting for this one, weren’t you? One of our most-loved benefits at Trek is a hefty discount on the world’s best bikes and gear. All Trek employees enjoy discounts on products from Trek and our many other brands.
We offer healthcare coverage to all employees working 20 hours or more, including vision and dental insurance, PPO and HDHP medical plan options, Flex Spending Accounts, and more.
Employees own the single largest percentage of Trek. All US employees are enrolled in our ESOP after their first year, giving them a direct share in Trek’s success.
We understand that a proper work-life balance is essential to being a happier, healthier you. All full-time Trek retail employees receive two weeks paid time off and 12 weeks of fully paid maternity leave.