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  • Store address
  • 231 West 96th Street
  • New York City , New York , 10025  United States
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  • 212 663-7531
  • Get directions
Store hours
We're closed.
Sunday 11:00 AM-5:00 PM
Monday 11:00 AM-6:00 PM
Tuesday
11:00 AM-6:00 PM
Wednesday 11:00 AM-6:00 PM
Thursday 11:00 AM-6:00 PM
Friday 11:00 AM-6:00 PM
Saturday 10:00 AM-6:00 PM
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  • 212 663-7531
  • Get directions
Map
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Ask us about

Shop in-store

For your safety and ours, we're social distancing and limiting the number of people in-store at one time.

1-on-1 shopping

Stop in during open hours for a personal, one-on-one shopping experience for you and your group.

Shop by phone

Call us! We'll help you with everything you need, then prepare your order for curbside pickup at the store.

#GoByBike

Choose your bike for one or more trips each week and tag a photo of your ride with #GoByBike for the health of our people and planet.

Learn more

Kid's Bike Trade Up

Don't worry about growth spurts. With our Kids' Bike Trade-Up Program, you'll save money and be sure your little one is always on a bike that fits.

Learn more

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What we carry

  • — CURBSIDE PICKUP. Collect your gear (including bikes) from online orders curbside at the shop.

  • — IN-STORE PICKUP. To maintain social distancing, you'll get a personal shopper for in-store visits who'll grab what you need from our shelves.

  • — HOME BIKE DELIVERY. When you purchase a bike on trekbikes.com, we'll schedule a pickup time that works for you or deliver it to your home (delivery fees apply).

  • — SHIP TO YOUR HOME. Shop trekbikes.com for apparel, gear, and accessories and get your order delivered directly to your home.

What people are saying

Quick and well done service!
Gregg

Great Service.. Great communication! Highly recommend
Jeff

Customer service was impeccable!
Zafar

Everybody was kind, helpful and prompt!
Carrie

Our Store Bio

Trek Bicycle Upper West Side 96th is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to gear up for your daily commute. Our staff loves to see people riding their bikes to and from work, school, and elsewhere, and we’re determined to make the area as safe and friendly as possible for cyclists of all types. We’re committed to offering best-in-class service, and we hope to become a trusted fixture in the community and build close relationships with all of our customers. Whatever your experience level and however you like to ride, look no further than your friendly neighborhood bike shop. We can’t wait to meet you!

Love it or we’ll take it back

If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.

Low Price Guarantee

We’ll match any price for products we carry in-store or on trekbikes.com.

24-hour service for all makes and models

Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.

The easiest place to shop

Everyone is welcome, and we’re here to help!

Service packages

Regular maintenance is the key to keeping your bike running smoothly ride after ride. Explore the service packages below and stop in or call today to schedule your next tune-up!

phone Make an appointment
build Level 1 Service Package
$89.99
Recommended every 50-hours
Everything torqued, aligned, and adjusted.

After a bike wash, we’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications

• Align and adjust brakes
• Align and adjust shifting
• Adjust headset
• Inspect bottom bracket
• Bike wash

Replacement parts not included in service package price.
build Level 2 Service Package
$174.99
Recommended every 50-hours
Everything cleaned, tensioned, aligned, and adjusted.

After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.

Level 2 includes everything from the Level 1 plus:
• Remove and deep clean all drivetrain components
• Lateral and vertical wheel true

Additional 50-hour Suspension Service Recommended for Mountain:
• Fork seal and rear air can service

Replacement parts not included in service package price.
build Level 3 Service Package
Starting at $379.99*
Recommended every 100-hours
The entire bike stripped, cleaned, lubed, and tuned to perfection.

Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put serious miles in all-conditions, this one’s for you.

Level 3 is everything included in Level 2 plus:
• Disassemble entire bike and deep clean all parts
• Overhaul and replace all bearing systems
• Flush and replace hydraulic brakes
• Replace and re-route all cables and housing
• Overhaul front and rear mountain bike suspension and dropper post

Replacement parts not included in service package price.
*Pricing may vary for bikes with suspension. Ask your service technician for details.

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