Love it or we’ll take it back
If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.
Low Price Guarantee
We’ll match any price for products we carry in-store or on trekbikes.com.
24-hour service for all makes and models
Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.
The easiest place to shop
Everyone is welcome, and we’re here to help!
Our Store Bio
Trek Bicycle Upper West Side 96th is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to gear up for your daily commute. Our staff loves to see people riding their bikes to and from work, school, and elsewhere, and we’re determined to make the area as safe and friendly as possible for cyclists of all types. We’re committed to offering best-in-class service, and we hope to become a trusted fixture in the community and build close relationships with all of our customers. Whatever your experience level and however you like to ride, look no further than your friendly neighborhood bike shop. We can’t wait to meet you!
Service packages
Regular maintenance is the key to keeping your bike running smoothly ride after ride. Explore the service packages below and stop in or call today to schedule your next tune-up!
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Level 1 Service Package
$89.99
Recommended every 50-hours
Everything torqued, aligned, and adjusted.
After a bike wash, we’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications
• Align and adjust brakes
• Align and adjust shifting
• Adjust headset
• Inspect bottom bracket
• Bike wash
Replacement parts not included in service package price.
Everything torqued, aligned, and adjusted.
After a bike wash, we’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications
• Align and adjust brakes
• Align and adjust shifting
• Adjust headset
• Inspect bottom bracket
• Bike wash
Replacement parts not included in service package price.
build
Level 2 Service Package
$174.99
Recommended every 50-hours
Everything cleaned, tensioned, aligned, and adjusted.
After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.
Level 2 includes everything from the Level 1 plus:
• Remove and deep clean all drivetrain components
• Lateral and vertical wheel true
Additional 50-hour Suspension Service Recommended for Mountain:
• Fork seal and rear air can service
Replacement parts not included in service package price.
Everything cleaned, tensioned, aligned, and adjusted.
After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.
Level 2 includes everything from the Level 1 plus:
• Remove and deep clean all drivetrain components
• Lateral and vertical wheel true
Additional 50-hour Suspension Service Recommended for Mountain:
• Fork seal and rear air can service
Replacement parts not included in service package price.
build
Level 3 Service Package
Starting at $379.99
Recommended every 100-hours
The entire bike stripped, cleaned, lubed, and tuned to perfection.
Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put serious miles in all-conditions, this one’s for you.
Level 3 is everything included in Level 2 plus:
• Disassemble entire bike and deep clean all parts
• Overhaul and replace all bearing systems
• Flush and replace hydraulic brakes
• Replace and re-route all cables and housing
• Overhaul front and rear mountain bike suspension and dropper post
Replacement parts not included in service package price.
The entire bike stripped, cleaned, lubed, and tuned to perfection.
Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put serious miles in all-conditions, this one’s for you.
Level 3 is everything included in Level 2 plus:
• Disassemble entire bike and deep clean all parts
• Overhaul and replace all bearing systems
• Flush and replace hydraulic brakes
• Replace and re-route all cables and housing
• Overhaul front and rear mountain bike suspension and dropper post
Replacement parts not included in service package price.
Ask Us About…
Trek demo events
The best way to find the bike that’s right for you is to spend time riding a few different models. Find your nearest demo location to test ride a variety of all-new Trek bikes for free!
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Rent a ride
Want to rent a mountain bike for the day? Need a beach cruiser for your upcoming vacation? Rent the perfect ride with Trek rental fleets.
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Get in-store credit for your old bike!
Bring us your old bike and you'll immediately get Bicycle Blue Book value as in-store credit toward the purchase of a new ride.
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Free stuff for college students
Show your college ID when you buy a bike at a participating location now through September 15 and get up to $100 in FREE Bontrager accessories. Plus, take advantage of our College student service special to save big on your next tune-up.
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Summer Clearance Sale
Stop in now to shop the best bike sale of the year and save big on your dream bike and gear to go with it.
Project One customization
Ready to build your dream bike? Customize everything from paint to parts at Project One retailers.
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Trek Card financing available
Apply for the Trek Card online or in-store and increase your purchasing power at participating retailers.
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Electric bikes available
Staffed with e-bike specialists and plenty of models to test-ride, these retailers are your destination for pedal-assist electric bikes.
Learn more