Trek Bicycle Upper West Side 96th | Trek Bikes
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  • Store address
  • 231 West 96th Street
  • New York City , New York , 10025  United States
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Store hours
We're closed.
Sunday 11:00 AM-5:00 PM
Monday 11:00 AM-6:00 PM
Tuesday 11:00 AM-6:00 PM
Wednesday 11:00 AM-6:00 PM
Thursday 11:00 AM-6:00 PM
Friday 11:00 AM-6:00 PM
Saturday
10:00 AM-5:00 PM
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Map
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Ask Us About…

Curbside shopping

Call ahead or book online for the best experience. We're social distancing and offering curbside sales and service as an alternative to in-store shopping.

Call us

Call first to chat about your service needs! This is the best way to ensure quick and easy repairs by booking an appointment if necessary.

Featured in store

What we carry

  • — SHIP TO YOUR HOME. Shop trekbikes.com for apparel, gear, and accessories and get your order delivered directly to your home.

  • — CURBSIDE BIKE PICKUP. Collect your serviced bike curbside at the shop, without having to leave your vehicle.

  • — FREE HOME BIKE DELIVERY. When you purchase a bike over the phone with us, we'll deliver it to your home, at your convenience, for free.

  • — CURBSIDE PICKUP. Collect your gear (including bikes) from phone and online orders curbside at the shop.

What people are saying

All the staff is personable and they do such an excellent job with service and answering questions. Keep up the great work!
- Michael

Fast, helpful and still available during COVID-19. Thank everyone for continuing to work, even during this tough time.
- Victoria

I was impressed with the fast and courteous service that I received. The gentleman that did the repair was very knowledgeable and skilled. Another very satisfied customer!
- Lewis

Great people. Knowledgeable, helpful, passionate. Great products and service. What more do you want or need!
- Ryan

Our Store Bio

Trek Bicycle Upper West Side 96th is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to gear up for your daily commute. Our staff loves to see people riding their bikes to and from work, school, and elsewhere, and we’re determined to make the area as safe and friendly as possible for cyclists of all types. We’re committed to offering best-in-class service, and we hope to become a trusted fixture in the community and build close relationships with all of our customers. Whatever your experience level and however you like to ride, look no further than your friendly neighborhood bike shop. We can’t wait to meet you!

Love it or we’ll take it back

If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.

Low Price Guarantee

We’ll match any price for products we carry in-store or on trekbikes.com.

24-hour service for all makes and models

Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.

The easiest place to shop

Everyone is welcome, and we’re here to help!

Service packages

Regular maintenance is the key to keeping your bike running smoothly ride after ride. Explore the service packages below and stop in or call today to schedule your next tune-up!

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Book an appointment online

Get the fastest service and the best experience by setting up your appointment online.

Book online now!
build Level 1 Service Package
$89.99
Recommended every 50-hours
Everything torqued, aligned, and adjusted.

After a bike wash, we’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications

• Align and adjust brakes
• Align and adjust shifting
• Adjust headset
• Inspect bottom bracket
• Bike wash

Replacement parts not included in service package price.
build Level 2 Service Package
$174.99
Recommended every 50-hours
Everything cleaned, tensioned, aligned, and adjusted.

After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.

Level 2 includes everything from the Level 1 plus:
• Remove and deep clean all drivetrain components
• Lateral and vertical wheel true

Additional 50-hour Suspension Service Recommended for Mountain:
• Fork seal and rear air can service

Replacement parts not included in service package price.
build Level 3 Service Package
Starting at $379.99*
Recommended every 100-hours
The entire bike stripped, cleaned, lubed, and tuned to perfection.

Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put serious miles in all-conditions, this one’s for you.

Level 3 is everything included in Level 2 plus:
• Disassemble entire bike and deep clean all parts
• Overhaul and replace all bearing systems
• Flush and replace hydraulic brakes
• Replace and re-route all cables and housing
• Overhaul front and rear mountain bike suspension and dropper post

Replacement parts not included in service package price.
*Pricing may vary for bikes with suspension. Ask your service technician for details.

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