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To speak to our customer service team, call 1-800-585-8735 Monday through Friday 8 am to 6 pm (CST). You can also reach us through live chat Monday through Friday 8 am to 8 pm and Saturday and Sunday 10 am to 4 pm (CST).

You can also use the form below to contact us and we'll be in touch as soon as possible.

Once your question is submitted, a customer service representative from Trek Bikes in Waterloo, WI, will answer your question. To find information regarding a specific retailer's programs, rides or special events, please contact that retailer direct.

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