A close-up of the bike icon on a bike lane.

Our customer promise

Love it or we’ll take it back

If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.

Low Price Guarantee

We’ll match any price for products we carry in-store or on trekbikes.com.

24-hour service on all makes and models

Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.

The easiest place to shop

Everyone is welcome, and we’re here to help!

Customer experiences

“Fantastic service. Was able to find the perfect bikes for both of my kids. Even one custom order to meet my daughters desired colors! Fast and easy, with knowledgeable staff. I’ll buy here again for sure.”
- Colby

“This is my ‘go-to’ bike shop. Nice selection of products from bikes to tools to tubeless supplies. Repair services are great and so are the people. Very easy to speak with about your bike and they truly care about getting you back on the trails.”
- Josh

“It’s a little intimidating going to a shop like this as a non-serious cyclist (just needed cleats for my spin shoes) but the staff was really friendly and welcoming despite my obvious cluelessness :) They were knowledgeable about exactly what I needed and offered to put them on for me too...”
- Jenn

“This is one EXCELLENT bike shop! The staff are always friendly and patient while I ask tons of questions. I want to give high praise to Ally for her endless patience and perpetual smile. I want to give a huge THANK YOU to Jill and the service department who provided an excellent single speed conversion. I couldn’t be happier!"
- Glenn

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