Trek Bicycle Kansas City Metro

Our customer promise

Love it or we’ll take it back

If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.

Low price guarantee

Find a lower price on an identical product at a local authorized Trek retailer’s store or website? We’ll honor it! See store for details.

24-hour service on all makes and models

Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.

Your new favorite bike shop

From first time riders of every age to the seriously addicted, we’re here to help!

Customer experiences

“This shop is filled with great folks who are super knowledgeable about the products that they sell and are passionate bike and trail users, enthusiasts and supporters. Combining this in-house technical knowledge with real-world trail knowledge and experiences makes for a powerful combination of support from this shop.”
- Doug P.

“Great new customer experience—the courteous and knowledgeable staff (Garrett and Liz) took my 15+ year old Trek 4500 and turned back the hands of time. I gave them ‘old and crusty’ and they gave me ‘bright and shiny’ back. Great 1-day turnaround and their customer communication was excellent. They may be new to town, but they know what they’re doing. Spread the word... they deliver on their promises.”
- Paul T.

“What a super shop! Fast, friendly, knowledgeable service with good options in the store and the ability to order what isn't. 5 stars for Trek Bicycle Lawrence.”
- Chris H.

“The best customer service and these guys truly care about bikes and getting kids outdoors and playing! They also have a trade in/up program for your old bikes. Really great place and wonderful experience!”
- Melania B.