Two road cyclists round a corner on their uphill mountain climb.

Our customer promise

Love it or we’ll take it back

If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.

Low Price Guarantee

We’ll match any price for products we carry in-store or on

24-hour service on all makes and models

Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.

Your new favorite bike shop

From first time riders of every age to the seriously addicted, we’re here to help!

Customer experiences

“I started cycling a little over a month ago, been to a handful of bike stores and this is by far the absolute best. Zero pressure to buy anything from anyone. They all just want to help you. Everyone there has outstanding customer service and they are always so welcoming and take the time to answer all of your questions no matter how simple they may be.”
- Adrian F.

“The employees at Trek Georgetown are the best! They are all so friendly and knowledgeable. I bought my bike there two years ago and continue to go back for service and all my bike products. I can’t recommend this place enough for anyone who is looking to buy a bike or if you just need a new brake light. I’ll be a customer for life!”
- Christina A.

“I'm new to the sport, but immediately felt comfortable with the staff and they have taken great care of me since I got my new bike! I've already had it adjusted twice and will continue to count on them to keep me riding safely and comfortably! And I LOVE that they have a Women's Ride every month!”
- Laura Ann F.

“The staff was patient and professional. They really took their time to show us all the options for my daughter’s first big girl bicycle. Chris was our sales associate and he was not pushy at all to make a sale, rather he wanted to make sure we made the right decision, be it to buy or wait. His passion for cycling was evident and the staff made my daughter and I feel welcome from the time we entered until the moment we left.”
- C.P.

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