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Under warranty for life

Each Trek carries a simple promise: We’ll take care of you and do what’s right. A lot has changed since the first frame came off the line, but not the pride we take in our work. Which is why we build products to last a lifetime. Because not having an issue is the best customer service we could ever offer.


Taking care of our customers is one of Trek's founding principles, and our Waterloo, Wisconsin-based service team is the embodiment of that commitment. If you ever are in need of help with your Trek or Bontrager product—online chat, phone or e-mail—we are here to help.

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United Kingdom / English
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