Free professional assembly
Your new bike, expertly tuned.
Satisfaction guaranteed
30 day return policy for all Trek and Bontrager online purchases.
See warrantiesWarrantied for life
Each Trek ca mes a simple promise We'll take care of you and do whats right.
See warrantiesWe’re here to help!
Need help deciding? Reach us on live chat or call us at 01908 360140.
Contact us
How retailer home delivery works
1. Find your new bike on trekbikes.com.
2. During checkout, choose a local retailer offering home delivery to your address. If you don't see "Home delivery available," your local retailer may offer in-store pickup. Call 01908 360140 and we'll help.
3. Place your order! Your new bike will ship to your local retailer who will call you to arrange home delivery.
Need help choosing a bike?
Trek’s Customer Service Team is standing by to answer your questions on sizing, help you compare models, and offer expert advice on buying your perfect bike online.
2 ways to contact us
1. Live chat
Monday–Friday, 8am–8pm
Saturday & Sunday, 10am–4pm
2. Call us
01908 360140
Monday-Friday, 8am - 5pm
3. Email us
1. Delivered to your door
Order your new bike and have it delivered to your door for only £35.
2. Free standard shipping
For a limited time only, Free standard delivery on all Bontrager orders.
3. Free click & collect
Order online, collect from your store.
Can’t find a retailer offering delivery?
If your home address falls outside the delivery radius of a local Trek retailer, call the Trek Customer Service Team at 01908 360140. We’ll do everything we can to make it work.
Delivery availability is subject to quickly changing local and national travel and business restrictions. Retailer Home Delivery is available through select retailers only and applies to customers within a local Trek retailer's delivery radius, which is set at the discretion of the retailer. For more information contact the Trek Customer Service Team on 01908 360140.
