Home delivery on new bikes

Get your new bike in a way that is easy and convenient for you. During the online checkout process, you will be asked how you would like to receive your bike. Pick from FREE in-store pickup or retailer home delivery for £35. We’ll show you a list of Trek retail locations that offer your selected delivery method within a radius that includes your home address.

We'll then ship your new bike to the local Trek retailer you choose, where it will be professionally assembled for you.

When you buy a Trek bike online, you’re also supporting locally owned business, because the Trek retailer you choose gets credit for the bike you bought online.

Buy with confidence. We've got you covered.

Free professional assembly

Your new bike, expertly tuned.

Satisfaction guaranteed

30 day return policy for all Trek and Bontrager online purchases.

Warrantied for life

Each Trek ca mes a simple promise We'll take care of you and do whats right.

See warranties

We’re here to help!

Need help deciding? Reach us on live chat or call us at 01908 360140.

Learn more

How retailer home delivery works

1. Find your new bike on trekbikes.com.

2. During checkout, choose a local retailer offering home delivery to your address. If you don't see "Home delivery available," your local retailer may offer in-store pickup. Call 01908 360140 and we'll help.

3. Place your order! Your new bike will ship to your local retailer who will call you to arrange home delivery.

Need help choosing a bike?

Trek’s Customer Service Team is standing by to answer your questions on sizing, help you compare models, and offer expert advice on buying your perfect bike online.

1. Delivered to your door

Order your new bike and have it delivered to your door for only £35.

2. Free standard shipping

Free standard shipping on all parts and accessories orders over £40

3. Free click & collect

Order online, collect from your store.

Satisfaction guaranteed

30 day return policy for all Bontrager online purchases.

Learn more

How to contact us

Call Trek Customer Care

Get product and warranty guidance from Trek Customer Care.
Monday to Friday 09:30 - 13:00 and 14:00 to 16:00 (GMT).

01908 360140

Can’t find a retailer offering delivery?

If your home address falls outside the delivery radius of a local Trek retailer, call the Trek Customer Service Team at 01908 360140. We’ll do everything we can to make it work.

Delivery availability is subject to quickly changing local and national travel and business restrictions. Retailer Home Delivery is available through select retailers only and applies to customers within a local Trek retailer's delivery radius, which is set at the discretion of the retailer. For more information contact the Trek Customer Service Team on 01908 360140.