Fall Service Special
Now through December 31, enjoy $50 off Level 2 tune-ups, $10 off Level 1 tune-ups, and $50 service pick up and drop off (normally a $100 value).
See service packages
Now through December 31, enjoy $50 off Level 2 tune-ups, $10 off Level 1 tune-ups, and $50 service pick up and drop off (normally a $100 value).
See service packagesEnjoy 24-hour service turnaround on bikes of any brand.
See the detailsWant your new bike delivered right to your doorstep? Just place your order, call us to schedule delivery, and we'll bring your dream ride to you.
Find out moreStop in for expert advice and free electric bike test rides.
See the e-bike buyer’s guide| Monday | Closed |
| Tuesday |
11:00 AM-6:00 PM |
| Wednesday |
11:00 AM-6:00 PM |
| Thursday |
11:00 AM-6:00 PM |
| Friday |
11:00 AM-6:00 PM |
| Saturday |
11:00 AM-5:00 PM |
| Sunday |
11:00 AM-5:00 PM |
Trek Financing powered by Citizens Pay lets you buy what you need, when you need it. Spread your payments over time with convenient, stress-free plans starting at 0% APR.
Learn moreTrade in your old Trek bike with Red Barn Refresh and get in-store credit toward the purchase of a new one.
Learn moreShop over 50 of your favorite brands in-store and online now.
Stop by to save on your favorite snacks from Skratch Labs, Honey Stinger, and more.
Trek Bicycle Madison East is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and professional bike fit services.
Conveniently located on Madison’s Eastside near the East Towne Mall, we're proud to support the local cycling community through our work with local teams, the Wisconsin High School Cycling League, Ride the Drive, and Ironman Wisconsin. We’re also proud to have partnered with the Wisconsin Bike Federation to promote increased cycling infrastructure in Wisconsin.
Stop in to learn about our frequent social rides and in-store clinics, meet our friendly staff, and browse our bikes and gear. We can't wait to ride with you!
Bike repair and service made simple
Regular bicycle maintenance is key to keeping your trusty steed running smoothly ride after ride. That's why we offer 24-hour service turnaround on bikes of any brand* – no appointment needed. Stop by today and our expert in-store technicians will have your ride rolling like new in no time at all.
*Excludes certain e-bike models. Call or visit your local retailer for more information.
Here’s how we’ll do it:
We want to know about your concerns, learn about your riding habits and understand your goals. That way, we can provide exactly what you need to get the most out of your bike.
One of our service advisers will put your bike in the stand and run it through our professional inspection process. They’ll describe what they’re noticing and address any concerns.
From there, we'll discuss how we can get your bike back up to speed with a service package, on-the-spot adjustments or replacement parts. We’ll also create an itemised receipt to make sure you’re comfortable with repair costs before we get to work.
Leave your bike with us, and we'll do the rest! You'll receive an email and/or text when your repairs have been completed, and we'll be sure to give you a call if anything pops up along the way. Plus, if our turnaround time exceeds 24 hours, we'll set you up with a complimentary demo bike.
Want to learn more about what a bike tune-up includes? Explore our different service packages below.
If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.
We’ll match any price for products we carry in-store or on trekbikes.com.
Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.
From first-time riders of every age to the seriously addicted, we’re here to help!