We service all makes & models
Enjoy 24-hour service turnaround on bikes of any brand.
See the detailsTrek Bicycle Hoppers Crossing | Trek Bicycle Hoppers Crossing
Home bike pick up and drop off
Want your new bike delivered right to your doorstep? Just place your order, call us to schedule delivery, and we’ll bring your dream ride to you. Geographic limitations may apply.
We carry all the coolest brands
Shop over 50 of your favorite brands in-store and online now.
See the detailsRide now, pay later
Trek Financing powered by Citizens Pay lets you buy what you need, when you need it. Spread your payments over time with convenient, stress-free plans starting at 0% APR.
See the detailsWe’re your e-bike experts
Check out our electric bike buyer's guide to learn about the benefits of e-bikes, how to choose the right one for your riding style, and the best maintenance tips and tricks.
E-bike 10124-hour service turnaround
We know being without your bike is the worst. That’s why we offer fast, 24-hour turnaround on most service jobs so you’re back out riding in no time.
Find out more
Included with every bike
30 days to love it or we’ll take it back
Try it out. Ride it around. If it doesn’t feel right within 30 days, we’ll take it back or help you swap it for something that does. No stress, no hassle.
See the detailsFree Level 1 service package
Bring your bike in within the first 12 months of ownership and your first tune-up’s on us. We’ll adjust your brakes and gears, inflate your tires, and make sure your bike’s riding just as smooth as day one.
Free Ride Line support
Got a flat mid-ride? Weird clicking sound? Call or text Ride Line through the Ride Club app. Real Trek people are ready to offer free assistance, wherever you are.
Download RIde ClubAlways 5-star hospitality
Walk into a Trek shop and you’ll feel it. We’re here to help, not to hassle. Whether you’re buying a bike or just popping in with a question, you’ll get friendly, expert support every time.
Promotions
Shop online. Pick up in store.
We want to help you shop safely! Purchase or reserve your items online, and you can collect them at the store with as little contact as possible.
Shop store inventoryConseils d’experts sur les vélos électriques
Nous sommes les experts en vélos électriques, passez donc nous voir pour en savoir plus sur ces vélos et pour découvrir comment vous pouvez bénéficier d’un coup de pouce supplémentaire.
Découvrir les VAEEntretien de vélos de toutes marques
Nos techniciens qualifiés vous offrent un service rapide sur toutes les marques et modèles dans une atmosphère conviviale.
Découvrir les forfaits entretienVélos Electra
Nous sommes fiers de vous proposer des vélos rapides, sympas et fantastiques de la gamme Electra. Venez les essayer dès aujourd’hui !
Parcourir la gamme ElectraPassez nous voir
- Adresse du magasin
- 31/428 Old Geelong Rd
- Hoppers Crossing, Victoria, 3029 Australia
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0383682099 -
Obtenez un itinéraire
Heures d'ouverture du magasin
| Dimanche |
10:00 AM-4:00 PM |
| Lundi |
9:00 AM-5:30 PM |
| Mardi |
9:00 AM-5:30 PM |
| Mercredi |
9:00 AM-5:30 PM |
| Jeudi |
9:00 AM-5:30 PM |
| Vendredi |
9:00 AM-5:30 PM |
| Samedi |
10:00 AM-4:00 PM |
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0383682099 -
Obtenez un itinéraire
Avis Google
Notre magasin
Trek Bicycle Hoppers Crossing is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and local advice on the best riding in the greater Melbourne area. Our bike shop opened in March 2016, and is conveniently located 23 km southwest of Melbourne on Old Geelong Road in Hoppers Crossing. We are passionate advocates for the local cycling community, and love to talk bikes with anyone who will listen. We also support a number of local riding groups. Stop in for advice or a tune before heading out for a ride at You-Yangs National Park or along the Federation Trail. We frequently host shop rides, in addition to in-store clinics and information sessions on a diverse array of topics, including basic maintenance. Stop in to see us soon! We look forward to riding with you!
La réparation et l’entretien des vélos en toute simplicité
Nous proposons un service d’entretien en 24 h pour tous les vélos, peu importe la marque, y compris les vélos électriques. Nul besoin de fixer un rendez-vous. Venez nous voir dès aujourd'hui dans l'un de nos centres de services, puis nos techniciens experts veilleront à ce que vous soyez de retour en selle dans les meilleurs délais.
Voici comment nous allons procéder:
Écoute
Nous voulons connaître vos préoccupations et vos habitudes de conduite et comprendre vos objectifs. Ainsi, nous pourrons vous fournir exactement le service dont vous avez besoin pour rouler de manière optimale.
Inspection
L’un de nos conseillers en services mettra votre vélo sur un support à vélo d’atelier et l’inspectera de manière professionnelle dans son ensemble. Il vous expliquera ce qu’il a constaté et il répondra à vos questions.
Recommandation
Ensuite, nous vous parlerons de ce que nous pouvons faire pour remettre votre vélo en piste en vous suggérant un forfait d’entretien complet, en faisant des réglages sur place ou en remplaçant certaines pièces. Avant de commencer, nous vous soumettrons aussi un devis détaillé des réparations et des réglages, de manière à ce que vous n’ayez aucune surprise une fois le travail terminé.
Ça roule!
Laissez-nous votre vélo. On s’occupe du reste ! Lorsque les réparations seront terminées, vous recevrez un courriel ou un texto. En cas d’imprévu en cours d’entretien, nous communiquerons avec vous. De plus, si le délai de réparation dépasse 24 h, nous vous proposerons de vous prêter un vélo de démonstration.
Nos forfaits entretien
Vous voulez en savoir plus sur ce qu’inclut le réglage d’un vélo ? Découvrez nos différents forfaits entretien ci-dessous.
build
Level 1 Service Package
$139
Recommended every 25-hours
Everything torqued, aligned, and adjusted.
After a bike wash, we’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications
• Align and adjust brakes
• Align and adjust shifting
• Adjust headset
• Inspect bottom bracket
• Bike wash
Replacement parts not included in service package price.
Everything torqued, aligned, and adjusted.
After a bike wash, we’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications
• Align and adjust brakes
• Align and adjust shifting
• Adjust headset
• Inspect bottom bracket
• Bike wash
Replacement parts not included in service package price.
build
Level 2 Service Package
$199
Recommended every 50-hours
Everything cleaned, tensioned, aligned, and adjusted.
After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.
Level 2 includes everything from the Level 1 plus:
• Remove and deep clean all drivetrain components
• Lateral and vertical wheel true
Additional 50-hour Suspension Service Recommended for Mountain:
• Fork seal and rear air can service
Replacement parts not included in service package price.
Everything cleaned, tensioned, aligned, and adjusted.
After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.
Level 2 includes everything from the Level 1 plus:
• Remove and deep clean all drivetrain components
• Lateral and vertical wheel true
Additional 50-hour Suspension Service Recommended for Mountain:
• Fork seal and rear air can service
Replacement parts not included in service package price.
build
Level 3 Service Package
From $399*
Recommended every 100-hours
The entire bike stripped, cleaned, lubed, and tuned to perfection.
Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put serious miles in all-conditions, this one’s for you.
Level 3 is everything included in Level 2 plus:
• Disassemble entire bike and deep clean all parts
• Overhaul and replace all bearing systems
• Flush and replace hydraulic brakes
• Replace and re-route all cables and housing
• Overhaul front and rear mountain bike suspension and dropper post
Replacement parts not included in service package price.
*Pricing may vary for bikes with suspension. Ask your service technician for details.
The entire bike stripped, cleaned, lubed, and tuned to perfection.
Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put serious miles in all-conditions, this one’s for you.
Level 3 is everything included in Level 2 plus:
• Disassemble entire bike and deep clean all parts
• Overhaul and replace all bearing systems
• Flush and replace hydraulic brakes
• Replace and re-route all cables and housing
• Overhaul front and rear mountain bike suspension and dropper post
Replacement parts not included in service package price.
*Pricing may vary for bikes with suspension. Ask your service technician for details.
Service FAQs
How expensive is it to check a bike?
Evaluations and Multi Point Inspections are always free.
How much do bicycle mechanics charge per hour?
Trek Mechanics do not have an hourly labor charge. Labor is a fixed rate with Packages that are heavily discounted.
How much do bike shops charge to fix a puncture?
The average flat fix labor is $15 a la carte but is 60% off in a service package
How much does it cost to replace bike parts?
These vary drastically from $6 to $150 depending on the component. Our Level 2 service package includes a full drivetrain replacement as part of the package and costs around $175.
How much does it usually cost to repair a bike?
Service Packages start around $90.
How much is an average bike repair?
$150 is common for the cost of annual maintenance.
How much is it to patch a bike tire?
We do not patch tires/tubes. Labor rates for a patch are the same as a new tube installation, which will guarantee that the issue is resolved.
How long should it take to service a bicycle?
On the spot work is usually completed in an hour or less. All other work averages 70 hours. We offer a loaner program when we are unable to meet a timeline and no parts need to be ordered.
Are bikes high maintenance?
The more complicated the bike, the more standard annual maintenance is required. Newer bikes tend to have more integration requiring additional work to service internal systems. Additionally, most electronic systems require diagnostics and updates annually.
Is it cheaper to buy a new bike or fix an old one?
When repair costs exceed 50% of the MSRP or market trade of the bicycle, we investigate replacement as an option. This also depends on the frequency and intensity of use.
Is it worth it to repair a bike?
When repair costs exceed 50% of the MSRP or market trade of the bicycle, we investigate replacement as an option. This also depends on the frequency and intensity of use.
Is repairing a bike hard?
Concepts for electronics, hydraulics, and compatibility are the most difficult segments of a successful repair. These generally require specific and expensive tools and training that a consumer might not have access to. That’s why your expert Trek Mechanics are here to help.
Is it worth rebuilding an old bike?
When repair costs exceed 50% of the MSRP or market trade of the bicycle, we investigate replacement as an option. This also depends on the frequency and intensity of use.
What is bike repair called?
-Service and annual maintenance are preventative measures to ensure you always have a great ride and great performance from your bicycle.
-Bicycle repair is when a rider encounters an issue that needs immediate attention because, “Something doesn’t work.”
What is the average lifespan of a bike?
The expected lifespan is usually the warranty terms of the product. While frames might have a lifetime warranty, most components are 2 – 3 years.
What is the most common bike repair?
Flat changes are the most common.
Do you tip bicycle repair?
No.
How much should I pay for a good bike?
Generally, these are the prices:
-Acoustic bikes start at around $600
-Serviceable electric bikes start around $1,200
(For context, we have great deals starting lower than the MSRPs above.)
Can you repair a bike yourself?
Concepts for electronics, hydraulics, and compatibility are the most difficult segments of a successful repair. These generally require specific and expensive tools and training that a consumer might not have access to. That’s why your expert Trek Mechanics are here to help.
Can I service my bike myself?
Yes, bike maintenance starts at home! Ask about in-store clinics on how to care for your bike.
Can a carbon frame be repaired?
Carbon repairs void the warranty on any bike and change the characteristics of a bike itself, possibly distributing force in ways which were not intended by the manufacturer.
If you decide to seek carbon repair, there are many companies that offer such services.
However, we advise that you thoroughly and independently research options to make an educated decision. For these reasons, at Trek, we do not suggest, nor offer, carbon repairs on any of our bicycles or other brands, including repainting. However, we are happy to assist with any disassembly or reassembly of a bicycle.
How do I fix a flat tire on a bike?
We offer free flat clinics to enhance your ability to change a flat.