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Trek Bicycle Bracknell | Trek Bicycle Bracknell

We service all makes & models

Enjoy 24-hour service turnaround on bikes of any brand.

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Home bike pick up and drop off

Want your new bike delivered right to your doorstep? Just place your order, call us to schedule delivery, and we’ll bring your dream ride to you. Geographic limitations may apply.

We carry all the coolest brands

Shop over 50 of your favorite brands in-store and online now.

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Ride now, pay later

Trek Financing powered by Citizens Pay lets you buy what you need, when you need it. Spread your payments over time with convenient, stress-free plans starting at 0% APR.

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We’re your e-bike experts

Check out our electric bike buyer's guide to learn about the benefits of e-bikes, how to choose the right one for your riding style, and the best maintenance tips and tricks.

E-bike 101

24-hour service turnaround

We know being without your bike is the worst. That’s why we offer fast, 24-hour turnaround on most service jobs so you’re back out riding in no time. 

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Included with every bike

30 days to love it or we’ll take it back

Try it out. Ride it around. If it doesn’t feel right within 30 days, we’ll take it back or help you swap it for something that does. No stress, no hassle. 

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Free Level 1 service package

Bring your bike in within the first 12 months of ownership and your first tune-up’s on us. We’ll adjust your brakes and gears, inflate your tires, and make sure your bike’s riding just as smooth as day one. 

Free Ride Line support

Got a flat mid-ride? Weird clicking sound? Call or text Ride Line through the Ride Club app. Real Trek people are ready to offer free assistance, wherever you are. 

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Always 5-star hospitality

Walk into a Trek shop and you’ll feel it. We’re here to help, not to hassle. Whether you’re buying a bike or just popping in with a question, you’ll get friendly, expert support every time. 

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Cycle to Work Schemes

Did you know that we accept Cycle to Work scheme vouchers? Not only is this a green option, but this also means cheaper travel and better health. Call us or pop in to find out more.

Low Price Guarantee

We’ll match any price for products we carry in-store or on trekbikes.com.

We are Diamant experts 

Diamant is our premium brand for city and trekking® bikes. Germany’s oldest bike brand sells clever bikes for more comfort and freedom when you ride. Get the best Diamant advice from our trained experts in-store. 

Explore Diamant

Visit us

  • Shop address
  • Unit D , Bond Way
  • Bracknell, Berkshire, RG12 1NY  United Kingdom
Store hours
We're closed.
Sunday Closed
Monday Closed
Tuesday
9:30 AM-6:00 PM
Wednesday 9:30 AM-6:00 PM
Thursday 9:30 AM-6:00 PM
Friday 9:30 AM-6:00 PM
Saturday 9:30 AM-6:00 PM
  • 01344924444
  • Get directions
  • Retailer website

e-bikes 101

We’re excited to get people riding e-bikes, and we know there are lots of questions about them. Check out the link below or stop in to talk with our experts to learn more about what electric bikes are all about!

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Bike repair and service made simple

Regular bicycle maintenance is key to keeping your trusty steed running smoothly ride after ride. We offer 24-hour service turnaround on bikes of any brand, including all e-bikes. No appointment needed. Stop by today and our expert in-store technicians will have your ride rolling like new in no time at all.


Here’s how we’ll do it:

Listen

We want to know about your concerns, learn about your riding habits, and understand your goals. That way, we can provide exactly what you need to get the most out of your bike.

Inspect

One of our service advisors will put your bike in the stand and run it through our professional inspection process. They’ll describe what they’re noticing and address any concerns.

Recommend

From there, we'll discuss how we can get your bike back up to speed with a service package, on-the-spot adjustments, or replacement parts. We’ll also create an itemized receipt to make sure you’re comfortable with repair costs before we get to work.

Get to fixin’

Leave your bike with us, and we'll do the rest! You'll receive an email and/or text when your repairs have been completed, and we'll be sure to give you a call if anything pops up along the way. Plus, if our turnaround time exceeds 24 hours, we'll set you up with a complimentary demo bike.

Our service packages

Want to learn more about what a bike tune-up includes? Explore our different service packages below.

build Level One:
The scrub down
Recommended every 25+ hours of riding
-Align and adjust brakes
-Tune and adjust shifting
-Torque all fasteners
build Level Two:
The deep clean
Recommended every 50+ hours of riding
-Includes all Level One services
-Deep clean drivetrain
-Lateral and vertical wheel true
-Inspect bottom bracket
-Clean and polish bike
build Level Three:
The strip down
Recommended every 100+ hours of riding
-Includes all Level One and Level Two services
-Disassemble and deep-clean all parts
-New cables, housing, and bearing systems*
-Advanced wheel true
-Replace front and rear suspension wipers, seals, and oil**

*Cost of replacement parts not included in package price.

**Pricing may vary for bikes with suspension. Stop in for an estimate.
build Additional e-bike services
Our service packages are electric bike compatible! You can have the same work done on your e-bike as any non-electric bike. However, we do offer a few additional add-on services for Trek e-bikes that cater specifically to their e-systems.*

Add-on e-bike service

– Software update
– Removal and installation of a new battery or motor

Not sure what your e-bike needs? Give your local retailer a call or visit to learn more about their e-bike service offerings.

*Excludes certain e-bike models. Call or visit your local retailer for more information.

How expensive is it to check a bike?

Evaluations and Multi Point Inspections are always free.

How much do bicycle mechanics charge per hour?

Trek Mechanics do not have an hourly labor charge. Labor is a fixed rate with Packages that are heavily discounted.

How much do bike shops charge to fix a puncture?

The average flat fix labor is $15 a la carte but is 60% off in a service package

How much does it cost to replace bike parts?

These vary drastically from $6 to $150 depending on the component. Our Level 2 service package includes a full drivetrain replacement as part of the package and costs around $175. 

How much does it usually cost to repair a bike?

Service Packages start around $90.

How much is an average bike repair?

$150 is common for the cost of annual maintenance.

How much is it to patch a bike tire?

We do not patch tires/tubes. Labor rates for a patch are the same as a new tube installation, which will guarantee that the issue is resolved.

How long should it take to service a bicycle?

On the spot work is usually completed in an hour or less. All other work averages 70 hours. We offer a loaner program when we are unable to meet a timeline and no parts need to be ordered.

Are bikes high maintenance?

The more complicated the bike, the more standard annual maintenance is required. Newer bikes tend to have more integration requiring additional work to service internal systems. Additionally, most electronic systems require diagnostics and updates annually.

Is it cheaper to buy a new bike or fix an old one?

When repair costs exceed 50% of the MSRP or market trade of the bicycle, we investigate replacement as an option. This also depends on the frequency and intensity of use.

Is it worth it to repair a bike?

When repair costs exceed 50% of the MSRP or market trade of the bicycle, we investigate replacement as an option. This also depends on the frequency and intensity of use.

Is repairing a bike hard?

Concepts for electronics, hydraulics, and compatibility are the most difficult segments of a successful repair. These generally require specific and expensive tools and training that a consumer might not have access to. That’s why your expert Trek Mechanics are here to help.

Is it worth rebuilding an old bike?

When repair costs exceed 50% of the MSRP or market trade of the bicycle, we investigate replacement as an option. This also depends on the frequency and intensity of use.

What is bike repair called?

-Service and annual maintenance are preventative measures to ensure you always have a great ride and great performance from your bicycle.
-Bicycle repair is when a rider encounters an issue that needs immediate attention because, “Something doesn’t work.”

What is the average lifespan of a bike?

The expected lifespan is usually the warranty terms of the product. While frames might have a lifetime warranty, most components are 2 – 3 years.

What is the most common bike repair?

Flat changes are the most common.

Do you tip bicycle repair?

No.

How much should I pay for a good bike?

Generally, these are the prices:
-Acoustic bikes start at around $600
-Serviceable electric bikes start around $1,200
(For context, we have great deals starting lower than the MSRPs above.)

Can you repair a bike yourself? 

Concepts for electronics, hydraulics, and compatibility are the most difficult segments of a successful repair. These generally require specific and expensive tools and training that a consumer might not have access to. That’s why your expert Trek Mechanics are here to help.

Can I service my bike myself?

Yes, bike maintenance starts at home! Ask about in-store clinics on how to care for your bike.

Can a carbon frame be repaired?

Carbon repairs void the warranty on any bike and change the characteristics of a bike itself, possibly distributing force in ways which were not intended by the manufacturer.
If you decide to seek carbon repair, there are many companies that offer such services.
However, we advise that you thoroughly and independently research options to make an educated decision. For these reasons, at Trek, we do not suggest, nor offer, carbon repairs on any of our bicycles or other brands, including repainting. However, we are happy to assist with any disassembly or reassembly of a bicycle.

How do I fix a flat tire on a bike?

We offer free flat clinics to enhance your ability to change a flat.