Each Trek carries a simple promise: We’ll take care of you and do what’s right. A lot has changed since the first frame came off the line, but not the pride we take in our work. Which is why we build products to last a lifetime. Because not having an issue is the best customer service we could ever offer.
We've got you covered. Every new Trek bicycle comes with the industry's best warranty and loyalty program: Trek Care. Absolutely free, once your Trek Bicycle is registered, Trek Bicycle Corporation provides each original retail purchaser of a Trek bicycle an amazing warranty against defects in materials and workmanship. It's our way of standing behind the bikes we make.
Saber maisTo qualify for Trek Care, you must register your bike. Registration is a quick and easy way to protect yourself and your new bicycle. Keeping a record of your bike can prove invaluable if your bike is ever lost or stolen. It's also the best way to guarantee that we can contact you if we have any technical updates or other important product information you need to know. And no, your information is never shared.
Saber maisSe por qualquer razão não ficares satisfeito com uma compra de acessórios Bontrager, podes devolver o item para troca ou reembolso, juntamente com o recibo original da venda, no local da compra num período de 30 dias. Pensa nisto como se fosse um test-drive de 30 dias.
Saber maisEvery Bontrager helmet comes with Crash Replacement. If your helmet is impacted within the first year of ownership, Bontrager will replace it at no charge. Ship the helmet, postage prepaid, with a copy of your receipt and a description of the accident. We will send you a new helmet upon receipt of your crashed helmet.
Saber maisWe want you riding your bike as much and as safely as you can, so we make it easy to replace a damaged carbon frame or part through Trek Carbon Care. Carbon Care is a program exclusive to Trek owners that offers riders significant discounts on replacements for damaged carbon fiber frames, forks, and parts. Visit your authorized Trek retailer to get started.
