We service all makes & models
Enjoy 24-hour service turnaround on bikes of any brand.
See the details
Enjoy 24-hour service turnaround on bikes of any brand.
See the detailsWant your new bike delivered right to your doorstep? Just place your order, call us to schedule delivery, and we’ll bring your dream ride to you. Geographic limitations may apply.
Shop over 50 of your favorite brands in-store and online now.
See the detailsTrek Financing powered by Citizens Pay lets you buy what you need, when you need it. Spread your payments over time with convenient, stress-free plans starting at 0% APR.
See the detailsCheck out our electric bike buyer's guide to learn about the benefits of e-bikes, how to choose the right one for your riding style, and the best maintenance tips and tricks.
E-bike 101We know being without your bike is the worst. That’s why we offer fast, 24-hour turnaround on most service jobs so you’re back out riding in no time.
Find out moreTry it out. Ride it around. If it doesn’t feel right within 30 days, we’ll take it back or help you swap it for something that does. No stress, no hassle.
See the detailsBring your bike in within the first 12 months of ownership and your first tune-up’s on us. We’ll adjust your brakes and gears, inflate your tires, and make sure your bike’s riding just as smooth as day one.
Got a flat mid-ride? Weird clicking sound? Call or text Ride Line through the Ride Club app. Real Trek people are ready to offer free assistance, wherever you are.
Download RIde ClubWalk into a Trek shop and you’ll feel it. We’re here to help, not to hassle. Whether you’re buying a bike or just popping in with a question, you’ll get friendly, expert support every time.
| Dimanche |
12:00 PM-5:00 PM |
| Lundi | Fermé |
| Mardi |
10:00 AM-6:00 PM |
| Mercredi |
10:00 AM-6:00 PM |
| Jeudi |
10:00 AM-6:00 PM |
| Vendredi |
10:00 AM-6:00 PM |
| Samedi |
10:00 AM-6:00 PM |
La réparation et l’entretien des vélos en toute simplicité
Nous proposons un service d’entretien en 24 h pour tous les vélos, peu importe la marque, y compris les vélos électriques. Nul besoin de fixer un rendez-vous. Venez nous voir dès aujourd'hui dans l'un de nos centres de services, puis nos techniciens experts veilleront à ce que vous soyez de retour en selle dans les meilleurs délais.
Voici comment nous allons procéder:
Nous voulons connaître vos préoccupations et vos habitudes de conduite et comprendre vos objectifs. Ainsi, nous pourrons vous fournir exactement le service dont vous avez besoin pour rouler de manière optimale.
L’un de nos conseillers en services mettra votre vélo sur un support à vélo d’atelier et l’inspectera de manière professionnelle dans son ensemble. Il vous expliquera ce qu’il a constaté et il répondra à vos questions.
Ensuite, nous vous parlerons de ce que nous pouvons faire pour remettre votre vélo en piste en vous suggérant un forfait d’entretien complet, en faisant des réglages sur place ou en remplaçant certaines pièces. Avant de commencer, nous vous soumettrons aussi un devis détaillé des réparations et des réglages, de manière à ce que vous n’ayez aucune surprise une fois le travail terminé.
Laissez-nous votre vélo. On s’occupe du reste ! Lorsque les réparations seront terminées, vous recevrez un courriel ou un texto. En cas d’imprévu en cours d’entretien, nous communiquerons avec vous. De plus, si le délai de réparation dépasse 24 h, nous vous proposerons de vous prêter un vélo de démonstration.
Vous voulez en savoir plus sur ce qu’inclut le réglage d’un vélo ? Découvrez nos différents forfaits entretien ci-dessous.
Service FAQs
Evaluations and Multi Point Inspections are always free.
Trek Mechanics do not have an hourly labor charge. Labor is a fixed rate with Packages that are heavily discounted.
The average flat fix labor is $15 a la carte but is 60% off in a service package
These vary drastically from $6 to $150 depending on the component. Our Level 2 service package includes a full drivetrain replacement as part of the package and costs around $175.
Service Packages start around $90.
$150 is common for the cost of annual maintenance.
We do not patch tires/tubes. Labor rates for a patch are the same as a new tube installation, which will guarantee that the issue is resolved.
On the spot work is usually completed in an hour or less. All other work averages 70 hours. We offer a loaner program when we are unable to meet a timeline and no parts need to be ordered.
The more complicated the bike, the more standard annual maintenance is required. Newer bikes tend to have more integration requiring additional work to service internal systems. Additionally, most electronic systems require diagnostics and updates annually.
When repair costs exceed 50% of the MSRP or market trade of the bicycle, we investigate replacement as an option. This also depends on the frequency and intensity of use.
When repair costs exceed 50% of the MSRP or market trade of the bicycle, we investigate replacement as an option. This also depends on the frequency and intensity of use.
Concepts for electronics, hydraulics, and compatibility are the most difficult segments of a successful repair. These generally require specific and expensive tools and training that a consumer might not have access to. That’s why your expert Trek Mechanics are here to help.
When repair costs exceed 50% of the MSRP or market trade of the bicycle, we investigate replacement as an option. This also depends on the frequency and intensity of use.
-Service and annual maintenance are preventative measures to ensure you always have a great ride and great performance from your bicycle.
-Bicycle repair is when a rider encounters an issue that needs immediate attention because, “Something doesn’t work.”
The expected lifespan is usually the warranty terms of the product. While frames might have a lifetime warranty, most components are 2 – 3 years.
Flat changes are the most common.
No.
Generally, these are the prices:
-Acoustic bikes start at around $600
-Serviceable electric bikes start around $1,200
(For context, we have great deals starting lower than the MSRPs above.)
Concepts for electronics, hydraulics, and compatibility are the most difficult segments of a successful repair. These generally require specific and expensive tools and training that a consumer might not have access to. That’s why your expert Trek Mechanics are here to help.
Yes, bike maintenance starts at home! Ask about in-store clinics on how to care for your bike.
Carbon repairs void the warranty on any bike and change the characteristics of a bike itself, possibly distributing force in ways which were not intended by the manufacturer.
If you decide to seek carbon repair, there are many companies that offer such services.
However, we advise that you thoroughly and independently research options to make an educated decision. For these reasons, at Trek, we do not suggest, nor offer, carbon repairs on any of our bicycles or other brands, including repainting. However, we are happy to assist with any disassembly or reassembly of a bicycle.
We offer free flat clinics to enhance your ability to change a flat.