30 days to love it or we’ll take it back
Try it out. Ride it around. If it doesn’t feel right within 30 days, we’ll take it back or help you swap it for something that does. No stress, no hassle.
See the details
Try it out. Ride it around. If it doesn’t feel right within 30 days, we’ll take it back or help you swap it for something that does. No stress, no hassle.
See the detailsBring your bike in within the first 12 months of ownership and your first tune-up’s on us. We’ll adjust your brakes and gears, inflate your tires, and make sure your bike’s riding just as smooth as day one.
Got a flat mid-ride? Weird clicking sound? Call or text Ride Line through the Ride Club app. Real Trek people are ready to offer free assistance, wherever you are.
Download RIde ClubWalk into a Trek shop and you’ll feel it. We’re here to help, not to hassle. Whether you’re buying a bike or just popping in with a question, you’ll get friendly, expert support every time.
We service all makes and models and have a range of service packages to keep your ride rolling like new.
See servicesWe want to help you shop safely! Purchase or reserve your items online, and you can collect them at the store with as little contact as possible.
Shop store inventoryバイクのチューンアップに含まれているサービス 下からサービスパッケージの内容を確認できます。
TrekおよびBontrager商品にご満足頂けない場合は、購入後30日以内に限り、交換または返品対応させて頂きます。
店舗で販売するTrekおよびBontrager商品は最低価格を保証いたします。店舗とオンライン(trekbikes.com)での販売価格は同額となります。
バイクのメンテナンスは24時間以内でのご返却に最大限努めさせて頂きます。※パーツのお取り寄せやオーバーホール、また作業状況によっては24時間以内で対応できない場合もございます。
初めての方から長く乗り続けている方まで、皆様の安全で快適なサイクリングライフを全力でサポートいたします。