Our Expert Service Centre
We offer 24-hour service turnaround on bikes of any brand (excluding certain e-bike models). Our fast, friendly service team will have you rolling again in no time.
See our servicesTrek Bicycle Biel-Bienne | Trek Bicycle Biel-Bienne
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Amazing rides in our area
Wondering where to ride? Check out our curated collection of the very best road, mountain and family rides in the area, complete with digital route maps.
Great ridesTiefpreisgarantie
Die in unseren Läden und auf www.trekbikes.com erhältlichen Produkte gibt es nirgendwo günstiger. Falls doch, ziehen wir mit dem betreffenden Angebot gleich.
Visit us
- Shop address
- Solothurnstrasse 128
- Biel Bienne, 2504 Switzerland
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0325603510 -
Get directions
Shop hours
| Monday | Closed |
| Tuesday |
9:30 AM-6:30 PM |
| Wednesday |
9:30 AM-6:30 PM |
| Thursday |
9:30 AM-6:30 PM |
| Friday |
9:30 AM-6:30 PM |
| Saturday |
10:00 AM-4:00 PM |
| Sunday | Closed |
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0325603510 -
Get directions
Electra bikes
We’re proud to carry fast, fun and fabulous bikes from the Electra line-up. Stop in today to take a test ride!
Browse ElectraReady to ride cover for your Trek
12 months for the price of 11 on Bikmo insurance + 30 days free insurance with new Trek Bikes
Learn moreWe are Diamant experts
Diamant is our premium brand for city and trekking® bikes. Germany’s oldest bike brand sells clever bikes for more comfort and freedom when you ride. Get the best Diamant advice from our trained experts in-store.
Explore DiamantWas bekommst du beim Kauf eines neuen Trek dazu?
Ein Fahrrad, das du lieben wirst, mit dem Support, der dir einen echten Mehrwert bietet.
Erfahre mehrGoogle reviews
We're here for you
Trek Bicycle Biel-Bienne ist dein erstklassiger Bikeshop für die neuesten Produkte von Trek, Diamant, Electra, Bontrager und Rapha. Entdecke in unserem Store die aktuellsten Modelle für Rennrad, Gravel, MTB, City und E-Bikes. Neben dem Verkauf bieten wir auch Service und Einstellarbeiten für Fahrräder aller Marken sowie wertvolle Tipps und Tricks rund ums Radfahren. Unsere Mission: Wir bauen ausschliesslich Produkte, die wir lieben, bieten einen einzigartigen Kundenservice und wollen die Welt verändern, indem wir mehr Menschen aufs Fahrrad bringen. Möchtet ihr über unsere Events und Ausfahrten informiert bleiben? Folgt uns auf Facebook oder schreibt eine Mail an [email protected]. Wir freuen uns auf euren Besuch!
- — Trek Bicycle Biel-Bienne
Bike repair and service made simple
Regular bicycle maintenance is key to keeping your trusty steed running smoothly ride after ride. That's why we offer 24-hour service turnaround on bikes of any brand* – no appointment needed. Stop by today and our expert in-store technicians will have your ride rolling like new in no time at all.
*Excludes certain e-bike models. Call or visit your local retailer for more information.
Here’s how we’ll do it:
Listen
We want to know about your concerns, learn about your riding habits and understand your goals. That way, we can provide exactly what you need to get the most out of your bike.
Inspect
One of our service advisers will put your bike in the stand and run it through our professional inspection process. They’ll describe what they’re noticing and address any concerns.
Recommend
From there, we'll discuss how we can get your bike back up to speed with a service package, on-the-spot adjustments or replacement parts. We’ll also create an itemised receipt to make sure you’re comfortable with repair costs before we get to work.
Get to fixin’
Leave your bike with us, and we'll do the rest! You'll receive an email and/or text when your repairs have been completed, and we'll be sure to give you a call if anything pops up along the way. Plus, if our turnaround time exceeds 24 hours, we'll set you up with a complimentary demo bike.
Our service packages
Want to learn more about what a bike tune-up includes? Explore our different service packages below.
build
Level One:
The scrub down
£49.99
The scrub down
Recommended for every 25+ hours of riding
- Align and adjust brakes
-Tune and adjust shifting
- Torque all fasteners
- Align and adjust brakes
-Tune and adjust shifting
- Torque all fasteners
build
Level Two:
The deep clean
£99.99
The deep clean
Recommended for every 50+ hours of riding
-Includes all Level One services
-Deep clean drivetrain
- Lateral and vertical wheel true
- Inspect bottom bracket
-Clean and polish bike
-Includes all Level One services
-Deep clean drivetrain
- Lateral and vertical wheel true
- Inspect bottom bracket
-Clean and polish bike
build
Level Three:
The strip down
£209.99
The strip down
Recommended for every 100+ hours of riding
-Includes all Level One and Level Two services
-Disassemble and deep-clean all parts
-New cables, housing, and bearing systems*
-Advanced wheel true
-Replace front and rear suspension wipers, seals, and oil**
*Cost of replacement parts not included in package price.
**Pricing may vary for bikes with suspension. Stop in for an estimate.
-Includes all Level One and Level Two services
-Disassemble and deep-clean all parts
-New cables, housing, and bearing systems*
-Advanced wheel true
-Replace front and rear suspension wipers, seals, and oil**
*Cost of replacement parts not included in package price.
**Pricing may vary for bikes with suspension. Stop in for an estimate.
build
Additional e-bike services
£20
Our service packages are electric-bike-compatible! You can have the same work done on your e-bike as any non-electric bike. However, we do offer a few additional add-on services for Trek e-bikes that cater specifically to their e-systems.*
Add-on e-bike service
– Software update
– Removal and installation of a new battery or motor
Not sure what your e-bike needs? Give your local retailer a call or visit to learn more about their e-bike service offerings.
*Excludes certain e-bike models. Call or visit your local retailer for more information.
Add-on e-bike service
– Software update
– Removal and installation of a new battery or motor
Not sure what your e-bike needs? Give your local retailer a call or visit to learn more about their e-bike service offerings.
*Excludes certain e-bike models. Call or visit your local retailer for more information.
Love it or we’ll take it back
If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.
Low Price Guarantee
We’ll match any price for products we carry in-store or on trekbikes.com.
24-hour service for all makes and models
Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.
Your new favourite bike shop
From first-time riders of every age to the seriously addicted, we’re here to help!