Rider Support

Riding unsupported can be fun but when you need something, it’s nice to know that somebody is always there. When you ride a Trek, you’re never really alone.

Customer Service

How to access your order, account, delivery information, and returns and exchanges.

Learn more

Product Support

Learn what bike is right for you, sizing, Trek technologies, valuable how-to information, and the resources available should anything ever happen to your Trek or Bontrager product.

Learn more


How to register your bike, activate your warranty and what you can do to protect the world’s best cycling gear.

Learn more

How to buy online

A step-by-step guide to help you buy the right bike for you.

See the guide

Protect yourself from fraud

Trek and Bontrager products are only available through Trek and its authorised network of retailers. Use this guide to make sure that you're buying our products from a reliable source.

Learn more