Visit us

  • Store address
  • 3318 Village Dr.
  • Castro Valley, California, 94546  United States
  • 5108815000
  • Get directions
  • Set as my bike shop
Store hours
We're closed.
Sunday Closed
Monday Closed
Tuesday 11:00 AM-6:00 PM
Wednesday 11:00 AM-6:00 PM
Thursday 11:00 AM-6:00 PM
Friday 11:00 AM-6:00 PM
Saturday 11:00 AM-6:00 PM
  • 5108815000
  • Get directions
  • Set as my bike shop
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Ask us about

Ride now, pay later

Trek Financing powered by Citizens Pay lets you buy what you need, when you need it. Spread your payments over time with convenient, stress-free plans starting at 0% APR.

Learn more

Rack up the adventure

Looking to take your steed to new destinations? Use our car rack finder tool to discover the just-right rack for your vehicle and bike. Once you find the perfect one, we'll assemble and install it for free.

Use the car rack finder

What is an electric bike?

Check out our electric bike buyer's guide to learn about the benefits of e-bikes, how to choose the right one for your riding style, and the best maintenance tips and tricks.

E-bike 101

Bike repair and service made simple

Regular bicycle maintenance is key to keeping your trusty steed running smoothly ride after ride. That's why we offer 24-hour service turnaround on bikes of any brand* — no appointment needed. Stop by today and our expert in-store technicians will have your ride rolling like new in no time at all.

*Excludes certain e-bike models. Call or visit your local retailer for more information.


Here’s how we’ll do it:

Listen

We want to know about your concerns, learn about your riding habits, and understand your goals. That way, we can provide exactly what you need to get the most out of your bike.

Inspect

One of our service advisors will put your bike in the stand and run it through our professional inspection process. They’ll describe what they’re noticing and address any concerns.

Recommend

From there, we'll discuss how we can get your bike back up to speed with a service package, on-the-spot adjustments, or replacement parts. We’ll also create an itemized receipt to make sure you’re comfortable with repair costs before we get to work.

Get to fixin’

Leave your bike with us, and we'll do the rest! You'll receive an email and/or text when your repairs have been completed, and we'll be sure to give you a call if anything pops up along the way. Plus, if our turnaround time exceeds 24 hours, we'll set you up with a complimentary demo bike.

Our service packages

Want to learn more about what a bike tune-up includes? Explore our different service packages below.

build Level One:
The scrub down
$99.99
Recommended every 25+ hours of riding
-Align and adjust brakes
-Tune and adjust shifting
-Torque all fasteners
build Level Two:
The deep clean
$189.99
Recommended every 50+ hours of riding
-Includes all Level One services
-Deep clean drivetrain
-Lateral and vertical wheel true
-Inspect bottom bracket
-Clean and polish bike
build Level Three:
The strip down
Starting at $449.99*
Recommended every 100+ hours of riding
-Includes all Level One and Level Two services
-Disassemble and deep-clean all parts
-New cables, housing, and bearing systems*
-Advanced wheel true
-Replace front and rear suspension wipers, seals, and oil**

*Cost of replacement parts not included in package price.

**Pricing may vary for bikes with suspension. Stop in for an estimate.
build Traveling
somewhere?
$79.99
We can box your bike up and help send it where you need it to go.

Smooth and fast suspension service

Never miss a ride with our quick and easy mountain bike suspension services. Simply drop off your ride for a little trail-taming TLC, and we'll do our best to get it back to you within 14 days.

The best part? While your suspension is getting a refresh, we'll get you set up with a complimentary two-day demo bike so you don't miss a beat on the trails.

Want to learn more about how often you should service your suspension and what maintenance includes? Explore our different packages below.