We service all makes & models
Enjoy 24-hour service turnaround on bikes of any brand.
See the detailsTrek Bicycle Rockhampton | Trek Bicycle Rockhampton
Project One custom bikes
Every Project One bike is hand-painted and hand-built, one by one, by expert artists and builders at Trek. Plus, you get to pick from the best components in the industry and dial in your perfect fit, so your dream bike rides as good as it looks.
Try an electric bike today!
Whether you're joyriding with friends, commuting to work, or kicking up some dirt on the trails, we make an e-bike for however you roll.
See the detailsLow Price Guarantee
We'll match any price for products we carry in-store or on trekbikes.com
See the detailsWe’re your e-bike experts
Check out our electric bike buyer's guide to learn about the benefits of e-bikes, how to choose the right one for your riding style, and the best maintenance tips and tricks.
E-bike 10124-hour service turnaround
We know being without your bike is the worst. That’s why we offer fast, 24-hour turnaround on most service jobs so you’re back out riding in no time.
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Included with every bike
30 days to love it or we’ll take it back
Try it out. Ride it around. If it doesn’t feel right within 30 days, we’ll take it back or help you swap it for something that does. No stress, no hassle.
See the detailsFree Level 1 service package
Bring your bike in within the first 12 months of ownership and your first tune-up’s on us. We’ll adjust your brakes and gears, inflate your tires, and make sure your bike’s riding just as smooth as day one.
Lifetime frame warranty
Your frame is built to last, and we stand by that. If anything goes wrong with it while you own the bike we've got you covered.
Download RIde ClubAlways 5-star hospitality
Walk into a Trek shop and you’ll feel it. We’re here to help, not to hassle. Whether you’re buying a bike or just popping in with a question, you’ll get friendly, expert support every time.
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Electra bikes
We’re proud to carry fast, fun, and fabulous bikes from the Electra lineup. Stop in today to take a test ride!
Browse Electra24-hour service turnaround
We service all makes and models and have a range of service packages to keep your ride rolling like new.
See servicesShop online. Pick up in store.
We want to help you shop safely! Purchase or reserve your items online, and you can collect them at the store with as little contact as possible.
Shop store inventoryExpert electric bike advice
We’re the electric bike experts, so stop in to learn more about electric bikes and see what an extra boost can do for you.
Explore electric bikes- Shop address
- Shop 5, Primewest Rockhampton , 414-434 Yaamba Rd
- Norman Gardens, Queensland, 4701 Australia
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0749211161 -
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Store hours
| Sunday | Closed |
| Monday |
9:00 AM-5:00 PM |
| Tuesday |
9:00 AM-5:00 PM |
| Wednesday |
9:00 AM-5:00 PM |
| Thursday |
9:00 AM-5:00 PM |
| Friday |
9:00 AM-5:00 PM |
| Saturday |
9:00 AM-2:00 PM |
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0749211161 -
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Our Store Bio
Trek Bicycle Rockhampton is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to gear up for your next two-wheeled adventure. We’re conveniently located in Primewest Rockhampton – Homemakers Centre. Our team is passionate about getting more people on bikes, which is why we’re happy to provide advice if you’re looking to explore the area. Whatever your experience level and however you like to ride, we welcome you to stop in, meet our team, and see what we have to offer. We can’t wait to ride with you!
Our service packages
Want to learn more about what a bike tune-up includes? Explore our different service packages below.
build
Level 1 Service Package
$139
Recommended every 25-hours
Everything torqued, aligned, and adjusted.
After a bike wash, we’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications
• Align and adjust brakes
• Align and adjust shifting
• Adjust headset
• Inspect bottom bracket
• Bike wash
Replacement parts not included in service package price.
Everything torqued, aligned, and adjusted.
After a bike wash, we’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications
• Align and adjust brakes
• Align and adjust shifting
• Adjust headset
• Inspect bottom bracket
• Bike wash
Replacement parts not included in service package price.
build
Level 2 Service Package
$199
Recommended every 50-hours
Everything cleaned, tensioned, aligned, and adjusted.
After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.
Level 2 includes everything from the Level 1 plus:
• Remove and deep clean all drivetrain components
• Lateral and vertical wheel true
Additional 50-hour Suspension Service Recommended for Mountain:
• Fork seal and rear air can service
Replacement parts not included in service package price.
Everything cleaned, tensioned, aligned, and adjusted.
After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.
Level 2 includes everything from the Level 1 plus:
• Remove and deep clean all drivetrain components
• Lateral and vertical wheel true
Additional 50-hour Suspension Service Recommended for Mountain:
• Fork seal and rear air can service
Replacement parts not included in service package price.
build
Level 3 Service Package
From $399*
Recommended every 100-hours
The entire bike stripped, cleaned, lubed, and tuned to perfection.
Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put serious miles in all-conditions, this one’s for you.
Level 3 is everything included in Level 2 plus:
• Disassemble entire bike and deep clean all parts
• Overhaul and replace all bearing systems
• Flush and replace hydraulic brakes
• Replace and re-route all cables and housing
• Overhaul front and rear mountain bike suspension and dropper post
Replacement parts not included in service package price.
*Pricing may vary for bikes with suspension. Ask your service technician for details.
The entire bike stripped, cleaned, lubed, and tuned to perfection.
Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put serious miles in all-conditions, this one’s for you.
Level 3 is everything included in Level 2 plus:
• Disassemble entire bike and deep clean all parts
• Overhaul and replace all bearing systems
• Flush and replace hydraulic brakes
• Replace and re-route all cables and housing
• Overhaul front and rear mountain bike suspension and dropper post
Replacement parts not included in service package price.
*Pricing may vary for bikes with suspension. Ask your service technician for details.
Service FAQs
How expensive is it to check a bike?
Good news, bike checks are free! We'll take a look and let you know what's going on, no charge.
How much do bicycle mechanics charge per hour?
We don't do hourly rates. We keep it simple with fixed-price service packages, and they're usually a better deal!
How much do bike shops charge to fix a puncture?
Most of the time it's about $15 if you just do it by itself. If you bundle it into a service package, labor is 60% off.
How much does it cost to replace bike parts?
It depends on the part. It could be $6, or it could be $150. If you go with one of our service packages, a lot of those parts are included -- like a full drivetrain swap is included in our Level 2!
How much does it usually cost to repair a bike?
Most service packages start around $90 and go up depending on what your bike needs.
How much is an average bike repair?
A solid once-a-year tune-up usually lands around $150.
How much is it to patch a bike tire?
we just replace them. It costs the same for labor, and you know it's fixed right the first time.
How long should it take to service a bicycle?
Quick stuff can be done in about an hour. Bigger jobs usually take a couple days depending on the queue. If it's going to take longer, we've got loaner bikes to keep you rolling.
Are bikes high maintenance?
Some are, yeah. The more high-tech the bike, the more upkeep it needs. Especially with internal cables or electronic parts. Those need a little extra love.
Is it cheaper to buy a new bike or fix an old one?
Rule of thumb: if repairs are more than half the value of the bike, it's usually time to start thinking about something new.
Is it worth it to repair a bike?
If the fix is going to cost more than half the bike's value, it might not make sense. But it depends on how much you ride and what the bike means to you.
Is repairing a bike hard?
Some stuff is easy. Some stuff... not so much. Things like brakes, electronics, and compatibility can get tricky fast. That's where we come in!
Is it worth rebuilding an old bike?
Sometimes, yeah. But if you're spending more than half the bike's value, it's usually better to look at a new one.
What is bike repair called?
If we're keeping your bike running smooth, that's service or maintenance! If something's broken and needs fixing, that's repair!
What is the average lifespan of a bike?
Frames can last a really long time---sometimes a lifetime. Most parts wear out in a couple years depending on how much you ride.
What is the most common bike repair?
Definitely flat tires. It happens to everyone.
Do you tip bicycle repair?
Nope, no need.
How much should I pay for a good bike?
Rough starting points:
- Regular bikes: around $750
- E-bikes: around $2,149
(And yes, we usually have some solid deals below that too.)
Can you repair a bike yourself?
You can definitely try, but some stuff needs special bike tools and know-how. If it gets complicated, we've got your back!
Can I service my bike myself?
For sure. Basic stuff starts at home. We even do clinics to show you how.
Can a carbon frame be repaired?
It can be, but it's tricky. It voids the warranty and can change how the bike rides. We don't do those repairs, but there are companies that specialize in it if you want to go that route.
How do I fix a flat tire on a bike?
Best way to learn? Come to one of our free flat repair clinics! We'll happily walk you through it.