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The fastest way to get help right now

The recent increase in the demand for bicycles has also increased the amount of email we are currently receiving about bicycles. We love hearing from you but we also hate to make you wait to hear back from us. That's not the way we want this relationship to work. For now, the fastest way to get ahold of us if you have a question that needs a quick answer is by calling your local Trek retailer, online chat, or calling us at 800-585-8735.

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We're here for you
To speak to our customer service team, call 800-585-8735 Monday through Friday 8 am to 6 pm and Saturday and Sunday 9 am to 6 pm (CST). You can also reach us through live chat Monday through Friday 8 am to 7 pm and Saturday and Sunday 9 am to 6 pm (CST).

To find information regarding a specific retailer's programs, rides or special events, please contact that retailer direct.

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Canada / English
You’re looking at the Canada / English Trek Bicycle website. Don’t worry. We’ve all taken a wrong turn before. View your country’s Trek Bicycle website here.