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To speak to our customer service team, please call 0800-873-569 Monday through Friday 8:30 am to 5:30 pm (AEDT)

You can also use the form below to contact us and we'll be in touch as soon as possible.

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By contacting us, you consent to sending the above information to Trek Bicycle, which will be stored in the United States. This information may be used for providing marketing materials to you from Trek Bicycle, it subsidiaries, its affiliate Trek Travel LLC, and your local dealers. If you wish to opt out, you may do so at any time by clicking on the “unsubscribe” link that appears at the bottom of each of our emails.

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New Zealand / English
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