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  • Shop address
  • Unit B1 , Lifeboat Quay
  • Poole , BH15 1LS  United Kingdom
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  • +44 1202 122088
  • Get directions
  • Retailer website
  • Set as my bike shop
Shop hours
We're open. Come on in!
Monday 9:00 AM-6:00 PM
Tuesday 9:00 AM-6:00 PM
Wednesday 9:00 AM-6:00 PM
Thursday 9:00 AM-6:00 PM
Friday 9:00 AM-6:00 PM
Saturday
9:00 AM-6:00 PM
Sunday 10:00 AM-4:00 PM
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  • +44 1202 122088
  • Get directions
  • Retailer website
  • Set as my bike shop
Map
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Our bio

Trek Bicycle Poole is your destination for the latest products from Trek and Bontrager, as well as top-notch servicing and tune-ups for bikes of any brand. You'll find our shop in Lifeboat Quay, near the centre of Poole, just a stone's throw from the water and within a few miles of some of the most beautiful coastline in the country. Dorset has a wealth of great mountain, gravel and road riding and you'll find we have the staff, the store and the products to help you get out there and make the best of it!

Ask us about

e-bikes: everything you need to know

We’re excited to get people riding e-bikes, and we know there are lots of questions about them. Check out the link below or pop in to talk with our experts to learn more about what electric bikes are all about!

Learn more

Work With Us

Interested in helping us build a better world by getting more people on bikes? If you’re as passionate about people as you are about cycling, considering joining our team!

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Service packages

Regular maintenance is the key to keeping your bike running smoothly ride after ride. Explore the service packages below and stop in or call today to schedule your next tune-up!

phone Make an appointment
build Level 1 Service Package
£44.99
Recommended every 50 hours
Everything torqued, aligned and adjusted.

After a bike wash, we’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications

• Align and adjust brakes
• Align and adjust shifting
• Adjust headset
• Inspect bottom bracket
• Bike wash

Replacement parts not included in service package price.
build Level 2 Service Package
£89.99
Recommended every 50 hours
Everything cleaned, tensioned, aligned and adjusted.

After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, dial in your brakes, and tune and lube your shifting to perfection.

Level 2 includes everything from the Level 1 plus:
• Remove and deep clean all drivetrain components
• Lateral and vertical wheel true

Additional 50-hour Suspension Service Recommended for Mountain:
• Fork seal and rear air can service

Replacement parts not included in service package price.
build Level 3 Service Package
£179.99
Recommended every 100 hours
The entire bike stripped, cleaned, lubed and tuned to perfection.

Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube the inner surfaces and rebuild it. If it’s been a while, or if you have put in serious miles in all- weather conditions, this one’s for you.

Level 3 is everything included in Level 2 plus:
• Disassemble entire bike and deep clean all parts
• Overhaul and replace all bearing systems
• Flush and replace hydraulic brakes
• Replace and re-route all cables and housing
• Overhaul front and rear mountain bike suspension and dropper post

Replacement parts not included in service package price.
*Pricing may vary for bikes with suspension. Ask your service technician for details.

Love it or we’ll take it back

If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.

Low Price Guarantee

We’ll match any price for products we carry in-store or on trekbikes.com.

24-hour service for all makes and models

Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.

The easiest place to shop

Everyone is welcome, and we’re here to help!

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