1-on-1 shopping
Stop in during open hours for a personal, one-on-one shopping experience for you and your group.
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Shop by phone
Call us! We'll help you with everything you need, then prepare your order for curbside pickup at the store.
Browse online
Browse the full catalog of awesomeness on trekbikes.com, then call us for orders.
Browse online
#GoByBike
Choose your bike for one or more trips each week and tag a photo of your ride with #GoByBike for the health of our people and planet.
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Kid's Bike Trade Up
Don't worry about growth spurts. With our Kids' Bike Trade-Up Program, you'll save money and be sure your little one is always on a bike that fits.
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Great rides near you
Looking for local route recommendations? We got you. Check out our curated collection of the very best road, mountain, and family rides in the area, complete with digital route maps!
See the routes
Bike finder
Need help choosing the right bike? We can help. Explore the options with our handy bike finder, and stop by the store to see them first-hand!
Learn moreFeatured in-store
What we carry
- — CURBSIDE PICKUP. Collect your gear (including bikes) from phone and online orders curbside at the shop.
- — IN-STORE PICKUP. To maintain social distancing, you'll get a personal shopper for in-store visits who'll grab what you need from our shelves.
- — HOME BIKE DELIVERY. When you purchase a bike over the phone with us, we'll deliver it to your home, at your convenience. Delivery fee applies.
What people are saying
Very friendly and helpful service. Love the trade in program
Lindsey
CUSTOMER SERVICE IS VERY GOOD
Lauro
Kind and efficient customer service.
Lisa
The store was filled with some of the most top notch people I've ever met
Eric
Our Store Bio
Trek Bicycle Queen West is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to meet likeminded riders in the area. We’re conveniently located in downtown Toronto, which makes us a great place to gear up for your daily commute, your weekend backpacking trip, or your weekly group ride. We’re the biggest bike shop in the area, so we’re sure to have everything you need. Our team loves to ride—whether it’s blasting out laps in the Ontario Cup MTB race series, leading our Wednesday night group rides, or commuting to work—and we’d love to share our passion for cycling with you. So stop in and say hi sometime—we can’t wait to ride with you!
Love it or we’ll take it back
If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.
Low Price Guarantee
We’ll match any price for products we carry in-store or on trekbikes.com.
24-hour service for all makes and models
Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.
The easiest place to shop
Everyone is welcome, and we’re here to help!
Service packages
Regular maintenance is the key to keeping your bike running smoothly ride after ride. Explore the service packages below and stop in or call today to schedule your next tune-up!
phone Make an appointment
build
Level 1 Service Package
$89.99
Recommended every 50-hours
Everything torqued, aligned, and adjusted.
After a bike wash, we’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications
• Align and adjust brakes
• Align and adjust shifting
• Adjust headset
• Inspect bottom bracket
• Bike wash
Replacement parts not included in service package price.
Everything torqued, aligned, and adjusted.
After a bike wash, we’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications
• Align and adjust brakes
• Align and adjust shifting
• Adjust headset
• Inspect bottom bracket
• Bike wash
Replacement parts not included in service package price.
build
Level 2 Service Package
$174.99
Recommended every 50-hours
Everything cleaned, tensioned, aligned, and adjusted.
After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.
Level 2 includes everything from the Level 1 plus:
• Remove and deep clean all drivetrain components
• Lateral and vertical wheel true
Additional 50-hour Suspension Service Recommended for Mountain:
• Fork seal and rear air can service
Replacement parts not included in service package price.
Everything cleaned, tensioned, aligned, and adjusted.
After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.
Level 2 includes everything from the Level 1 plus:
• Remove and deep clean all drivetrain components
• Lateral and vertical wheel true
Additional 50-hour Suspension Service Recommended for Mountain:
• Fork seal and rear air can service
Replacement parts not included in service package price.
build
Level 3 Service Package
Starting at $379.99*
Recommended every 100-hours
The entire bike stripped, cleaned, lubed, and tuned to perfection.
Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put serious miles in all-conditions, this one’s for you.
Level 3 is everything included in Level 2 plus:
• Disassemble entire bike and deep clean all parts
• Overhaul and replace all bearing systems
• Flush and replace hydraulic brakes
• Replace and re-route all cables and housing
• Overhaul front and rear mountain bike suspension and dropper post
Replacement parts not included in service package price.
*Pricing may vary for bikes with suspension. Ask your service technician for details.
The entire bike stripped, cleaned, lubed, and tuned to perfection.
Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put serious miles in all-conditions, this one’s for you.
Level 3 is everything included in Level 2 plus:
• Disassemble entire bike and deep clean all parts
• Overhaul and replace all bearing systems
• Flush and replace hydraulic brakes
• Replace and re-route all cables and housing
• Overhaul front and rear mountain bike suspension and dropper post
Replacement parts not included in service package price.
*Pricing may vary for bikes with suspension. Ask your service technician for details.
Featured in-store
Project One customization
Don’t settle for anyone else’s bike. Create your very own with Project One, Trek’s custom bike program.
Learn more
Electric bikes available
Staffed with e-bike specialists and plenty of models to test-ride, these retailers are your destination for pedal-assist electric bikes.
Learn more