Visit us

  • Shop address
  • 101-5400 Kingsway
  • Burnaby, V5H 2E9  Canada
  • 6044392453
  • Get directions
  • Set as my bike shop
Store hours
We're closed.
Sunday
12:00 PM-5:00 PM
Monday 10:00 AM-6:00 PM
Tuesday 10:00 AM-6:00 PM
Wednesday 10:00 AM-6:00 PM
Thursday 10:00 AM-6:00 PM
Friday 10:00 AM-6:00 PM
Saturday 10:00 AM-6:00 PM
  • 6044392453
  • Get directions
  • Set as my bike shop
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Rack up the adventure

Looking to take your steed to new destinations? Use our car rack finder tool to discover the just-right rack for your vehicle and bike. Once you find the perfect one, we'll assemble and install it for free.

Use the car rack finder

What is an electric bike?

Check out our electric bike buyer's guide to learn about the benefits of e-bikes, how to choose the right one for your riding style, and the best maintenance tips and tricks.

E-bike 101

24-hour service

Regular maintenance is the key to keeping your bike running smoothly ride after ride. Explore the service packages below and stop in or call today to schedule your next tune-up!

build Level One:
The scrub down
$89.99
Recommended every 25+ hours of riding
-Align and adjust brakes
-Tune and adjust shifting
-Torque all fasteners
build Level Two:
The deep clean
$174.99
Recommended every 50+ hours of riding
-Includes all Level One services
-Deep clean drivetrain
-Lateral and vertical wheel true
-Inspect bottom bracket
-Clean and polish bike
build Level Three:
The strip down
Starting at $379.99*
Recommended every 100+ hours of riding
-Includes all Level One and Level Two services
-Disassemble and deep-clean all parts
-New cables, housing, and bearing systems*
-Advanced wheel true
-Overhaul front and rear suspension**

*Cost of replacement parts not included in package price.

**Pricing may vary for bikes with suspension. Stop in for an estimate.
build Traveling
somewhere?
$79.99
We can box your bike up and help send it where you need it to go.

Service made simple

When it’s time to bring your bike in, here’s what we’ll do.

Listen

When we ask, “How can we help you today?” we mean it. We want to know any concerns you’re having; how far, how often, and where you like to ride; and if you have any big goals or races coming up. That way we can provide exactly what you need to get the most out of your bike.

Inspect

One of our service advisers will put your bike in the stand and run it through our professional inspection process. They’ll describe what they’re doing, what they’re noticing, and address all of your concerns.

Recommend

From there, we'll discuss a holistic solution that addresses the needs of you and your bike. We'll also create an itemized receipt to make sure you're comfortable with repair costs before we get to work.

Get to fixin’

Leave your bike with us, and we'll do the rest! You'll receive an email and/or text when your repairs have been completed, and we'll be sure to give you a call if anything pops up along the way. Plus, we know how hard it is to go a day without your bike – much less two weeks – which is why we strive for 24-hour service turnaround on all makes and models.

Canada / English
You’re looking at the Canada / English Trek Bicycle website. Don’t worry. We’ve all taken a wrong turn before. View your country’s Trek Bicycle website here.