Get more done in less time
Customized tools like one-click receiving and multi-store inventory management save you time, so you can focus other business priorities.
Ascend - Outdoor retail management system
Ascend is a one-stop, outdoor retail management system with common sense solutions to help you grow your business. For over 20 years, we've been on a mission to make retailers more successful by providing the right tools, support, and environment for success.
Simple tools. Smarter business.
We offer the only retail point of sale system built specifically for bicycle and outdoor retail. Today, it's helping retailers throughout the industry streamline business and make better decisions to win more sales.
Get more done in less time
Support when you need it
Your Ascend support staff is made up of real humans who are friendly, knowledgeable, and always ready to help.
One platform that does it all
Ascend is an outdoor retail management system that simplifies everything from inventory and payroll to service scheduling, reporting, and more.
Chat. Quote. Sell.
INTRODUCING ASCEND CLOUD QUOTES BETA | Available in US + CA
We’re always pushing to make your job easier, faster, and more efficient. Our latest feature, Ascend Cloud Quotes, is designed to help you create and manage quotes seamlessly — whether you're on the sales floor or out at an event. Build quotes on the go using your phone, tablet, or any internet-connected device starting today.
No need to tie up a register — just log in, add new customers, and create quotes quickly and easily.
Take the guesswork out of where you stand
See how your business compares to others outdoor retailers to better evaluate your store’s strengths, weaknesses, and biggest opportunities with monthly reports that show the latest sales and inventory trends and transaction benchmarks within your industry.
Reach your goals with simple, actionable insights
After 20+ years of measuring every metric you can imagine, we’ve learned that success in outdoor retail comes down to seven key elements. We call them the Retail Profit Machine. As an Ascend partner, we’ll show you how to use the right information to monitor performance and create actionable goals for your business and your team.
Made with you and your business in mind
Don’t settle for half-baked solutions that treat bicycle and outdoor retail as an afterthought. See what our dedicated focus and all-inclusive approach can do for your business.
We’re ready to chat when you are
1.
Get a demo
Learn more about how Ascend can help you save time and money.
2.
Personalize your setup
Choose the Ascend features and integrations that work for your business needs.
3.
Let us do the rest
Get on-site installation and training, from the team dedicated to growth.
Your customers will love you
“It’s an extremely powerful tool operated by the best people you could ever want to talk to when you need them. It’s like an ultra-professional family who are also passionate about my business.”
-Roots Cycles
“Ascend is a great tool, refinements and improvements are constantly being introduced, and the training and support are unparalleled.”
-Ascent Cycling
91%
91% of retail customers recommend our retailers
3.6M+
customer responses collected and delivered
88
Global retailer NPS average
1
Solution for all your retail needs
Easy integrations that work hard
Use our built-in integrations to simplify your workflow and reach more customers without more work.
Sell where your customers are buying
Locally integration brings your inventory to millions of online shoppers each month, and there's no extra monthly or yearly fee.
Make data-based business decisions from anywhere
Ascend HQ puts your data at your fingertips so you can set, measure, and track goals and performance while forecasting for the future. Even when you're away from the shop.
Inventory controls made easy
✓ Multiple vendors
✓ Case quantity items
✓ Vendor data
✓ Weekly counts
✓ Full-store inventories
✓ Count progress tracking
✓ Customizable settings
Exciting tools to keep you on top
From building better customer relationships and optimizing your bookkeeping to protecting your online network and on-demand support solutions, Ascend equips you with the customized resources you need to grow your business.
Listen360
With Ascend’s Listen360 integration, retailers can get real-time customer satisfaction through the store’s Net Promoter Score.
The best part? It’s included with every Ascend subscription at no extra cost.
IT services
Cisco Meraki lets you offload your tech and network management to a team of IT pros for advanced protection, remote access capabilities, and more granular control for faster performance on all connected devices.
Bookkeeping
We'll help you turn your sales and inventory data into actionable tasks and profit. Ascend Bookkeeping provides options that allow retailers of all sizes to focus on their customers.
Human support
• Unrivaled phone support
• A library of easy-to-follow self-service resources you can access anytime, anywhere.
• And real-life humans available every day — including nights and weekends.