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Unconditional Bontrager Guarantee

If for any reason you’re not satisfied with your Bontrager purchase, return the item, along with proof of purchase, to a Trek retailer or trekbikes.com within 30 days for an exchange or store credit.

This guarantee includes Bontrager aftermarket components, apparel, and accessories. Bontrager OE (original equipment) componentry sold as part of a bicycle is excluded. Used items must be cleaned for a return. If you send merchandise that is not cleaned or laundered, we will return it to you at your expense.

Crash Replacement Guarantee

With our Crash Replacement Guarantee, we will provide you with a free replacement helmet if it is involved in a crash within the first year of ownership. All you will need to do is contact us or your local retailer with the crashed helmet, original sales receipt, details of the incident, and a return address for your replacement.