Carbon Care Wheel Loyalty Programme | Trek Bikes (INE)
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Carbon Care Wheel Loyalty Programme

Warrantied for life

A great set of carbon wheels can give your ride an instant upgrade in performance and handling. We understand they're an investment, and that's why we back every carbon Bontrager wheelset with a lifetime warranty to the original owner.

When you buy Bontrager carbon wheels, you're buying confidence in craftsmanship that lasts a lifetime.

Additionally, every set of Bontrager carbon wheels is backed by the Carbon Care Wheel Loyalty Programme, which provides free repair or replacement in the unlikely event you damage your wheels within the first two years of ownership (and deeply discounted rebuild or replacement to the original owner regardless of the date of purchase).*

This programme applies to all Bontrager carbon wheels that come as standard on bikes as well as aftermarket wheel purchases, and comes at no additional cost to the original owner*.

Carbon Care Wheel Loyalty Programme

If you damage a Bontrager carbon wheel while riding within the first two years of ownership, we will replace or repair it for free*. It’s that simple. This coverage applies to Bontrager carbon wheels that come as standard on bikes as well as aftermarket wheel purchases.

If you suspect that your wheel is damaged:

1. Stop riding the bike
2. Take the bike to an authorised Trek retailer. You can find your local retailer here.
3. Your retailer will initiate the process to have your wheel replaced or repaired through Carbon Care.

Always ride safely. For more important safety information, see your local retailer or refer to your owner's manual.

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