Our Expert Service Centre
We offer 24-hour service turnaround on bikes of any brand (excluding certain e-bike models). Our fast, friendly service team will have you rolling again in no time.
See our services
We offer 24-hour service turnaround on bikes of any brand (excluding certain e-bike models). Our fast, friendly service team will have you rolling again in no time.
See our servicesDid you know that we accept Cycle to Work scheme vouchers? Not only is this a green option, but this also means cheaper travel and better health. Call us or pop in to find out more.
We’ll match any price for products we carry in-store or on trekbikes.com.
Diamant is our premium brand for city and trekking® bikes. Germany’s oldest bike brand sells clever bikes for more comfort and freedom when you ride. Get the best Diamant advice from our trained experts in-store.
Explore Diamant| Sunday | Closed |
| Monday | Closed |
| Tuesday |
9:30 AM-6:00 PM |
| Wednesday |
9:30 AM-6:00 PM |
| Thursday |
9:30 AM-6:00 PM |
| Friday |
9:30 AM-6:00 PM |
| Saturday |
9:30 AM-6:00 PM |
We’re excited to get people riding e-bikes, and we know there are lots of questions about them. Check out the link below or stop in to talk with our experts to learn more about what electric bikes are all about!
Learn moreWe’re proud to carry fast, fun, and fabulous bikes from the Electra lineup. Stop in today to take a test ride!
Browse Electra12 months for the price of 11 on Bikmo insurance + 30 days free insurance with new Trek Bikes
Learn moreBike repair and service made simple
Regular bicycle maintenance is key to keeping your trusty steed running smoothly ride after ride. That's why we offer 24-hour service turnaround on bikes of any brand* — no appointment needed. Stop by today and our expert in-store technicians will have your ride rolling like new in no time at all.
*Excludes certain e-bike models. Call or visit your local retailer for more information.
Here’s how we’ll do it:
We want to know about your concerns, learn about your riding habits, and understand your goals. That way, we can provide exactly what you need to get the most out of your bike.
One of our service advisors will put your bike in the stand and run it through our professional inspection process. They’ll describe what they’re noticing and address any concerns.
From there, we'll discuss how we can get your bike back up to speed with a service package, on-the-spot adjustments, or replacement parts. We’ll also create an itemized receipt to make sure you’re comfortable with repair costs before we get to work.
Leave your bike with us, and we'll do the rest! You'll receive an email and/or text when your repairs have been completed, and we'll be sure to give you a call if anything pops up along the way. Plus, if our turnaround time exceeds 24 hours, we'll set you up with a complimentary demo bike.
Want to learn more about what a bike tune-up includes? Explore our different service packages below.