30 days to love it or we’ll take it back
Try it out. Ride it around. If it doesn’t feel right within 30 days, we’ll take it back or help you swap it for something that does. No stress, no hassle.
See the details
Try it out. Ride it around. If it doesn’t feel right within 30 days, we’ll take it back or help you swap it for something that does. No stress, no hassle.
See the detailsBring your bike in within the first 12 months of ownership and your first tune-up’s on us. We’ll adjust your brakes and gears, inflate your tires, and make sure your bike’s riding just as smooth as day one.
Got a flat mid-ride? Weird clicking sound? Call or text Ride Line through the Ride Club app. Real Trek people are ready to offer free assistance, wherever you are.
Download RIde ClubWalk into a Trek shop and you’ll feel it. We’re here to help, not to hassle. Whether you’re buying a bike or just popping in with a question, you’ll get friendly, expert support every time.
Mit einem Dienstrad verhilft dir dein Arbeitgeber zu deinem Wunschrad. Wie das funktioniert, welche Vorteile es bietet und worauf man achten sollte – das erklären wir dir in unserem Ratgeber.
Mehr erfahrenDie in unseren Läden und auf www.trekbikes.com erhältlichen Produkte gibt es nirgendwo günstiger. Falls doch, ziehen wir mit dem betreffenden Angebot gleich.
12 months for the price of 11 on Bikmo insurance + 30 days free insurance with new Trek Bikes
Learn moreDiamant is our premium brand for city and trekking® bikes. Germany’s oldest bike brand sells clever bikes for more comfort and freedom when you ride. Get the best Diamant advice from our trained experts in-store.
Explore Diamant| Sunday | Closed |
| Monday | Closed |
| Tuesday |
11:00 AM-7:00 PM |
| Wednesday | Closed |
| Thursday | Closed |
| Friday |
11:00 AM-7:00 PM |
| Saturday |
10:00 AM-4:00 PM |
Wondering where to ride? Check out our curated collection of the very best road, mountain and family rides in the area, complete with digital route maps.
Great ridesWe’re excited to get people riding e-bikes, and we know there are lots of questions about them. Check out the link below or pop in to talk with our experts to learn more about what electric bikes are all about!
Learn moreEin Fahrrad, das du lieben wirst, mit dem Support, der dir einen echten Mehrwert bietet.
Erfahre mehrMake your dream bike a reality with our Project One customised paint programme.
Start customisingBike repair and service made simple
Regular bicycle maintenance is key to keeping your trusty steed running smoothly ride after ride. That's why we offer 24-hour service turnaround on bikes of any brand* – no appointment needed. Stop by today and our expert in-store technicians will have your ride rolling like new in no time at all.
*Excludes certain e-bike models. Call or visit your local retailer for more information.
Here’s how we’ll do it:
We want to know about your concerns, learn about your riding habits and understand your goals. That way, we can provide exactly what you need to get the most out of your bike.
One of our service advisers will put your bike in the stand and run it through our professional inspection process. They’ll describe what they’re noticing and address any concerns.
From there, we'll discuss how we can get your bike back up to speed with a service package, on-the-spot adjustments or replacement parts. We’ll also create an itemised receipt to make sure you’re comfortable with repair costs before we get to work.
Leave your bike with us, and we'll do the rest! You'll receive an email and/or text when your repairs have been completed, and we'll be sure to give you a call if anything pops up along the way. Plus, if our turnaround time exceeds 24 hours, we'll set you up with a complimentary demo bike.
Want to learn more about what a bike tune-up includes? Explore our different service packages below.
If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.
We’ll match any price for products we carry in-store or on trekbikes.com.
Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.
From first-time riders of every age to the seriously addicted, we’re here to help!