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Prefer to shop at home from your couch? Participating Trek retailers offer same-day delivery on bikes and accessories that are ordered from trekbikes.com.

When you order a bike online, we'll show you a list of Trek retail locations that offer in-store pickup and same-day delivery within a radius that includes your home address. (Delivery fees apply, see here)

Buy with confidence. We've got you covered.

Free professional assembly

Your new bike, expertly tuned.

Satisfaction guaranteed

30 day return policy for all Trek and Bontrager online purchases.

Warrantied for life

Each Trek ca mes a simple promise We'll take care of you and do whats right.

See warranties

We’re here to help!

Call us Monday through Friday at 800-585-8735.

Contact us

1. Delivered to your door

Order your new bike and have it delivered to your door for only £35.

2. Free standard shipping

For a limited time only, Free standard delivery on all Bontrager orders.

3. Free click & collect

Order online, collect from your store.

Satisfaction guaranteed

30 day return policy for all Bontrager online purchases.

Learn more

How to contact us

Call Trek Customer Care

Get product and warranty guidance from Trek Headquarters in Waterloo, Wisconsin.
Monday through Friday 10am – 6pm (CST), closed on weekends.

1-800-585-8735

Can’t find a retailer offering delivery?

If your home address falls outside the delivery radius of a local Trek retailer, call the Trek Concierge Team at 800-585-8735. We’ll do everything we can to make it work.