The fastest way to get help right now
Bikes are in higher demand today than ever before. That means we’re seeing more emails than ever. We love hearing from you over email but don’t love making you wait to hear back from us. For now, the fastest way to get help is to call your local Trek retailer or call us at 800-585-8735.
Holiday Return Policy
Orders placed on Trekbikes.com between November 26th and January 1st are eligible to be returned through January 31st.
Customer service holiday hours
11/25 Thanksgiving - closed
11/26 Black Friday – 10am-6pm cst (chat only)
12/24 Christmas Eve- Closed
12/27 Monday - Closed
12/31 New Year’s Eve (Friday)- Closed
1/3 Observed New Years- Closed