Q: Who will design my kit? Can I use my own designer/artist?
A:You have the option of designing your own kit or you can work with one of our talented Graphic Designers who will help bring your dream kit to life.
Q: How long does it take to receive the first design proof?
A: Our talented design team will send you a design to review within 72 hours after the Quick Start Guide is submitted.
Q: How many rounds of revisions can I make?
A: Three design proofs are included with each order. Additional proofing rounds cost $25 and will be invoiced with your order.
Q: What kind of format should my artwork be?
A: SVG, EPS, or AI files. These are considered vector artwork which is comprised of points, lines, and curves that are scalable without causing distortion, blurriness, or pixelation. You can convert other vector-based files e.g. EPS or AI into SVG using Adobe Illustrator or online conversion tools.
Q: Where can I add my logo(s)?
A: Please reference the artwork placement guide. Bontrager Custom does not want to limit the ideas of our customers, but there are some areas that aren’t possible for printing.
Q: Can I use a design on multiple styles?
A: Yes you can.
Q: Can graphics be sublimated on anything?
A: Almost. Please reference the artwork placement guide to better understand where you can apply your graphics to.
Q: Can I add Trek logos in my design?
A: Yes. If you would like you can add Trek logos to your design please review the artwork placement guide as we do have restrictions on sizing and placement limitations.
Q: Can I remove the Bontrager logos?
A: No. All Bontrager logos must be included in your design. You may however choose what color the logos are.