Riding unsupported can be fun but when you need something, it’s nice to know that somebody will always be there. When you ride a Trek, you’re never really alone.

Holiday Return Policy

Orders placed on Trekbikes.com between November 26th and January 1st are eligible to be returned through January 31st.

Customer service holiday hours

11/25 Thanksgiving - closed
11/26 Black Friday – 10am-6pm cst (chat only)
12/24 Christmas Eve- Closed
12/27 Monday - Closed
12/31 New Year’s Eve (Friday)- Closed
1/3 Observed New Years- Closed

Product Support

Learn what bike is right for you, sizing, Trek technologies, valuable how-to information, and the resources available should anything ever happen to your Trek or Bontrager product.

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Warranty

How to register your bike, activate your warranty, and what you can do to protect the world’s best cycling gear.

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Protect yourself from fraud

Trek and Bontrager products are only available through Trek and its authorized network of retailers. Use this guide to make sure you're buying our products from a reliable source.

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Contact us

Trek is dedicated to ensuring you love cycling as much as we do. So if you need to speak to a person, send us an email, and get questions answered, we’re here for you.

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