Trek Bicycle Poole | Trek Bicycle Poole

Visit us

  • Shop address
  • Unit B1 , Lifeboat Quay
  • Poole, Dorset, BH15 1LS  United Kingdom
  • 01202122088
  • Get directions
Shop hours
We're open. Come on in!
Monday Closed
Tuesday
9:30 AM-6:00 PM
Wednesday 9:30 AM-6:00 PM
Thursday 9:30 AM-6:00 PM
Friday 9:30 AM-6:00 PM
Saturday 9:30 AM-6:00 PM
Sunday Closed
  • 01202122088
  • Get directions
Map

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We're here for you

Trek Bicycle Poole is your destination for the latest products from Trek, Electra, Bontrager and Rapha. We offer top-notch service and tune-ups for bikes of any brand. You'll find our shop in Lifeboat Quay, near the centre of Poole, just a stone's throw from the water and within a few miles of some of the most beautiful coastline in the country. Dorset has a wealth of great mountain, gravel and road riding and you'll find we have the staff, the store and the products to help you get out there and make the best of it! You can email the store at [email protected]

  • — The Trek Bicycle Poole team

Our bio

Trek Bicycle Poole is your destination for the latest products from Trek and Bontrager, as well as top-notch servicing and tune-ups for bikes of any brand. You'll find our shop in Lifeboat Quay, near the centre of Poole, just a stone's throw from the water and within a few miles of some of the most beautiful coastline in the country. Dorset has a wealth of great mountain, gravel and road riding and you'll find we have the staff, the store and the products to help you get out there and make the best of it!

Ask us about

Cycle to Work Schemes

Did you know that we accept Cycle to Work scheme vouchers? Not only is this a green option, but this also means cheaper travel and better health. Call us or pop in to find out more.

e-bikes: everything you need to know

We’re excited to get people riding e-bikes, and we know there are lots of questions about them. Check out the link below or pop in to talk with our experts to learn more about what electric bikes are all about!

Learn more

Bike repair and service made simple

Regular bicycle maintenance is key to keeping your trusty steed running smoothly ride after ride. That's why we offer 24-hour service turnaround on bikes of any brand* – no appointment needed. Stop by today and our expert in-store technicians will have your ride rolling like new in no time at all.

*Excludes certain e-bike models. Call or visit your local retailer for more information.

Here’s how we’ll do it:

Listen

We want to know about your concerns, learn about your riding habits and understand your goals. That way, we can provide exactly what you need to get the most out of your bike.

Inspect

One of our service advisers will put your bike in the stand and run it through our professional inspection process. They’ll describe what they’re noticing and address any concerns.

Recommend

From there, we'll discuss how we can get your bike back up to speed with a service package, on-the-spot adjustments or replacement parts. We’ll also create an itemised receipt to make sure you’re comfortable with repair costs before we get to work.

Get to fixin’

Leave your bike with us, and we'll do the rest! You'll receive an email and/or text when your repairs have been completed, and we'll be sure to give you a call if anything pops up along the way. Plus, if our turnaround time exceeds 24 hours, we'll set you up with a complimentary demo bike.

Our service packages

Want to learn more about what a bike tune-up includes? Explore our different service packages below.

build Level One:
The scrub down
£59.99
Recommended for every 25+ hours of riding
- Align and adjust brakes
-Tune and adjust shifting
- Torque all fasteners
build Level Two:
The deep clean
£119.99
Recommended for every 50+ hours of riding
-Includes all Level One services
-Deep clean drivetrain
- Lateral and vertical wheel true
- Inspect bottom bracket
-Clean and polish bike
build Level Three:
The strip down
From £259.99
Recommended for every 100+ hours of riding
-Includes all Level One and Level Two services
-Disassemble and deep-clean all parts
-New cables, housing, and bearing systems*
-Advanced wheel true
-Replace front and rear suspension wipers, seals, and oil**

*Cost of replacement parts not included in package price.

**Pricing may vary for bikes with suspension. Stop in for an estimate.
build Additional e-bike services
£20
Our service packages are electric-bike-compatible! You can have the same work done on your e-bike as any non-electric bike. However, we do offer a few additional add-on services for Trek e-bikes that cater specifically to their e-systems.*

Add-on e-bike service

– Software update
– Removal and installation of a new battery or motor

Not sure what your e-bike needs? Give your local retailer a call or visit to learn more about their e-bike service offerings.

*Excludes certain e-bike models. Call or visit your local retailer for more information.

Love it or we’ll take it back

If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.

Low Price Guarantee

We’ll match any price for products we carry in-store or on trekbikes.com.

24-hour service for all makes and models

Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.

Your new favourite bike shop

From first-time riders of every age to the seriously addicted, we’re here to help!