Trek FAQ - Recent Entries http://www.trekbikes.com/faq en-us http://www.trekbikes.com/faq ActiveKB NX trek_consumer@trekbikes.com Sun, 22 Nov 2009 03:57:04 EST 20 http://www.trekbikes.com/faq/questions.php?questionid=52 Do you have any Trek catalogs you can send me? http://www.trekbikes.com/faq/questions.php?questionid=52 Yes we do. We currently have three different catalogs covering the distinct areas of cycling. We have a catalog devoted to mountain bikes, road bikes and lifestyle (comfort, hybrid, urban, fitne ... Chris Long Wed, 18 Nov 2009 18:27:40 EST http://www.trekbikes.com/faq/questions.php?questionid=104 Is there a weight limit for your bikes? http://www.trekbikes.com/faq/questions.php?questionid=104 Yes, we do have a weight limit on our bikes and they are as follow:Rider weight limit of 275lbsRoad bikes with drop type handlebarsTriatholon, time trial or speed bicyclesCruisers with large 26" t ... Chris Long Tue, 27 Oct 2009 13:17:07 EDT http://www.trekbikes.com/faq/questions.php?questionid=70 How do I change from wheel 1 to wheel 2 if I want to use my computer on a different bike? http://www.trekbikes.com/faq/questions.php?questionid=70 Cycle the Mode button to TRP mode. Hold both left and right side of Mode button for a few seconds. Wheel size icon will change from wheel 1 to wheel 2 or vice versa. Chris Long Fri, 16 Oct 2009 10:56:29 EDT http://www.trekbikes.com/faq/questions.php?questionid=89 What are the differences between all the materials you use in your frames? http://www.trekbikes.com/faq/questions.php?questionid=89 Trek offers three different grades of OCLV carbon, TCT carbon and three levels of aluminum for our frames. Carbon Each of our three OCLV carbons are designed to give riders the right balanc ... Chris Long Thu, 15 Oct 2009 16:57:09 EDT http://www.trekbikes.com/faq/questions.php?questionid=2 Do you offer factory tours? http://www.trekbikes.com/faq/questions.php?questionid=2 Yes we do, please see our factory tour page here. Chris Long Thu, 15 Oct 2009 16:36:25 EDT http://www.trekbikes.com/faq/questions.php?questionid=58 Do you offer repaint services? http://www.trekbikes.com/faq/questions.php?questionid=58 No, at this time we no longer offer factory repaint services. Chris Long Thu, 15 Oct 2009 16:21:30 EDT http://www.trekbikes.com/faq/questions.php?questionid=102 My Race XXX Lite seatpost or Madone Seat Mast Cap allows the saddle to tilt, how can I fix it? http://www.trekbikes.com/faq/questions.php?questionid=102 Grease is the answer! It may seem counterintuitive to grease something that is slipping but in this case it will solve all your problems. Lack of grease prevents the clamping mechanism from bein ... Chris Long Thu, 15 Oct 2009 16:21:22 EDT http://www.trekbikes.com/faq/questions.php?questionid=101 If I purchase a bike used or from an online auction will I be covered under the warranty? http://www.trekbikes.com/faq/questions.php?questionid=101 Our warranty applies only to bikes purchased from one of our authorized dealers and is for the original owner exclusively. Trek does not authorize dealer sales of our products over the Internet. ... Chris Long Thu, 15 Oct 2009 16:21:18 EDT http://www.trekbikes.com/faq/questions.php?questionid=77 Can I order parts or bikes direct from you? http://www.trekbikes.com/faq/questions.php?questionid=77 We do have some of our best-selling accessories available at our online store. However, our full catalog of bikes and parts is only available at our network of authorized Trek dealers. Chris Long Thu, 15 Oct 2009 16:21:06 EDT http://www.trekbikes.com/faq/questions.php?questionid=100 I think I need new tires, what should I get? http://www.trekbikes.com/faq/questions.php?questionid=100 As the contact point between the bike and the road or trail, your bike's tires have a huge impact not only on how your bike handles, but also on your safety. From road to mountain to pavement, Bo ... Chris Long Thu, 15 Oct 2009 16:20:59 EDT