Trek FAQ - Most Popular Questions http://www.trekbikes.com/faq en-us http://www.trekbikes.com/faq ActiveKB NX trek_consumer@trekbikes.com Sun, 22 Nov 2009 04:21:59 EST 20 http://www.trekbikes.com/faq/questions.php?questionid=63 What size of bike do I need? http://www.trekbikes.com/faq/questions.php?questionid=63 The best way to determine your proper size is to visit your local dealer. They are best equipped to assist you with this very important decision. The experts at your local Trek dealer will hav ... Chris Long Thu, 15 Oct 2009 13:32:45 EDT http://www.trekbikes.com/faq/questions.php?questionid=30 What is Trek's warranty policy? http://www.trekbikes.com/faq/questions.php?questionid=30 For complete information regarding our warranty policy check out our Warranty Page. Chris Long Thu, 15 Oct 2009 16:18:41 EDT http://www.trekbikes.com/faq/questions.php?questionid=32 Do you have Trek frame decals? http://www.trekbikes.com/faq/questions.php?questionid=32 Unfortunately we do not have bike-specific decals available.We currently use decals called wetslides which are a thin, paint-like decal which require a special solution for application. The deca ... Chris Long Thu, 15 Oct 2009 16:16:57 EDT http://www.trekbikes.com/faq/questions.php?questionid=18 How do I install my Incite 11i computer? http://www.trekbikes.com/faq/questions.php?questionid=18 Both of the sensors for the 11i will mount on the chain stay. The shorter of the two will need to be mounted near the crank arm to read the cadence magnet which is placed on the crank arm. The l ... Chris Long Thu, 15 Oct 2009 16:19:11 EDT http://www.trekbikes.com/faq/questions.php?questionid=16 My wheel size is not listed in the manual chart. What do I do? http://www.trekbikes.com/faq/questions.php?questionid=16 Since your wheel size is not in the conversion chart listed in the manual, you will need to set a custom wheel size. You can easily determine your wheel size measurement by measuring the circum ... Chris Long Thu, 15 Oct 2009 16:19:26 EDT http://www.trekbikes.com/faq/questions.php?questionid=55 Do you offer model-specific manuals for my bike? http://www.trekbikes.com/faq/questions.php?questionid=55 We have one bicycle owners manual which we include with all of our bikes. It covers general maintenance and upkeep. This manual changes very little between years. For an expanded version of this ... Chris Long Thu, 15 Oct 2009 16:17:19 EDT http://www.trekbikes.com/faq/questions.php?questionid=35 How do I install my digital wireless computer (Alpine, Link, ACH)? http://www.trekbikes.com/faq/questions.php?questionid=35 Please see Incite Digital Wireless Model Instructional Video (ACH Digital, Alpine & Link Models) as this covers the basics of setup and installation of your digital computer. You can also check o ... Chris Long Thu, 15 Oct 2009 16:20:45 EDT http://www.trekbikes.com/faq/questions.php?questionid=49 How do I determine the size of my bike? http://www.trekbikes.com/faq/questions.php?questionid=49 We determine frame size on most of our bikes by measuring from the center of the bottom bracket (the collection of bearings between your crank arms) to the top lip of the frame where the seat po ... Chris Long Thu, 15 Oct 2009 13:31:34 EDT http://www.trekbikes.com/faq/questions.php?questionid=96 What do I do if I crashed my carbon frame or part? http://www.trekbikes.com/faq/questions.php?questionid=96 Carbon fiber is a great material for producing premium bike frames and parts. However if a carbon part or frame experiences an impact it requires more expertise to determine its integrity than i ... Chris Long Thu, 15 Oct 2009 16:20:29 EDT http://www.trekbikes.com/faq/questions.php?questionid=2 Do you offer factory tours? http://www.trekbikes.com/faq/questions.php?questionid=2 Yes we do, please see our factory tour page here. Chris Long Thu, 15 Oct 2009 16:36:25 EDT