Carbon fiber is a great material for producing premium bike frames and parts. However if a carbon part or frame experiences an impact it requires more expertise to determine its integrity than is needed for a comparable metal part. If you impact your bike and the force of the impact is absorbed by a carbon part, we strongly encourage you to replace the part, even if there are no indications of damage. We know how much you love you Trek bike and understand the burden of having to replace a non-warranty damaged bike frame or part. To help with that Trek offers our customers a Loyalty Program. This program can be used to obtain a discount on a replacement frame or component in the case of non-warranty damage. For details of this program please see your local dealer and they will be able to assist you further.
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