Category : Red Shield

There were 8 questions found in this category:

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  • How do I find the nearest Red Shield dealer in my area?
    Visit http://locator.trekbikes.com and then enter your zip code. This will provide you with a list of local Trek dealers. Click on the store's name and then "more information" you will see a list of the programs and services the store has to offer. Participating retailers will have a Red Shield ...
  • How do I purchase Red Shield?
    You can purchase Red Shield from your nearest participating Trek Red Shield dealer. For additional assistance, please email Trek Financial Services at financial_services@trekbikes.com.
  • I have a Red Shield claim, who do I contact?
    Contact the store where you purchased Red Shield coverage. If you have moved or are on vacation contact the nearest Trek Red Shield retailer. For additional assistance, please email Trek Financial Services at financial_services@trekbikes.com.
  • I purchased Red Shield but I did not get a warranty certificate, who do I contact?
    Contact the store where you purchased the Red Shield plan for warranty certificate info. For additional assistance, please email Trek Financial Services at financial_services@trekbikes.com.
  • I sold my bike, how do I transfer Red Shield to the new owner?
    Request a transfer by sending a written request to the address below: Trek Red Shield Product Protection Plan c/o Service Net 650 Missouri Ave Jeffersonville, IN 47130*Make sure you include the contract number and the new owner's name, address, and phone number.For additional assistance, please ...
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