Category : Customer Service

There were 5 questions found in this category:

  • Can I get some Trek promotional stickers?
    Yes, simply send a self-addressed stamped envelope to: Trek Bicycle Attn: Stickers 801 W. Madison St. Waterloo, WI 53594
  • Do you have any Trek catalogs you can send me?
    Yes we do. We currently have three different catalogs covering the distinct areas of cycling. We have a catalog devoted to mountain bikes, road bikes and lifestyle (comfort, hybrid, urban, fitness, cruisers and kids’) bikes. Please reply with which catalogs you have interest in receiving and yo ...
  • Do you have Trek frame decals?
    Unfortunately we do not have bike-specific decals available.We currently use decals called wetslides which are a thin, paint-like decal which require a special solution for application. The decal goes under the clear coat to protect it. Since this is a proprietary process we are unable to send ...
  • Do you offer factory tours?
    Yes we do, please see our factory tour page here.
  • What if I want to become a Trek dealer
    Thank you for your interest in Trek Bicycles. If you are interested in becoming a Trek dealer please use the Feedback form to submit an email to us with the following information: Which product lines are you interested in? Where is your store? (store front address) Hours of operation. Estima ...